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Turkey

Turkey

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0808 301 8622

  • Overview
  • Popular Accidents & Illnesses
  • Our Experts
  • See Our 10 Simple Steps

With incredible scenery, an excellent climate, a clutch of bustling cosmopolitan cities and a rich heritage dating back thousands of years, it’s little wonder that tourists all over the world are still bewitched by Turkey. From the great city of Istanbul (formerly Constantinople) to the stunning beachside resorts of Marmaris and Olu Deniz, Turkey is still a winning attraction for many holidaymakers looking for sun, sea and sand.

Unfortunately for a few tourists, it’s not sun, sea and sand that they find in Turkey – it’s sudden illness or unforeseen injury. While Turkey can appear idyllic most of the time, there are instances where tourists have been seriously injured or fallen ill while holidaying in the country, prompting them to seek compensation for the stress and trauma on their arrival back in the UK.

That’s where Your Legal Friend comes in. We’re personal injury experts, with a team of specialist solicitors who have experience in managing a wide variety of  holiday compensation cases. With more than three decades of experience fighting for personal injury compensation on behalf of our clients, and a 95% success rate that we’re incredibly proud of, we have the skills and track record to secure you the compensation you deserve for your ruined holiday.

Whether you slipped by a poorly maintained hotel pool and spent your holiday in a Turkish hospital, or were confined to your hotel room after eating undercooked food in a local restaurant, we can help recover the cost of your holiday and compensate you for any pain or stress caused.

We offer a no-win, no-fee guarantee that ensures you won’t be left out of pocket by your claim. You’ll only pay us if we’re successful in winning compensation for you.

Here’s how Your Legal Friend can help you:

  • No win, no fee - guaranteed
  • 95% success rate in personal injury claims
  • Over £200,000,000 successfully won in the last ten years alone
  • Help and support you with your claim against the travel company or carrier
  • 30 years’ experience in personal injury compensation

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 301 8778 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

With its wonderful climate, rich heritage and array of tourist-friendly resorts, Turkey is enduringly popular as a holiday hotspot. But for the tiny minority who experience accidents, injuries or illness during their holiday to Turkey, the country has become associated with painful memories. We regularly deal with personal injury claims on behalf of clients returning from Turkey after an accident or injury – here are some of the most common causes:

Food poisoning and travel bugs

Food poisoning is by far the most common illness we deal with in terms of personal injury claims. Unhygienic food handling practices, an abundance of flies or other insects, and leaving buffet food out for too long in warm temperatures can all be the cause of food poisoning, which can ruin an entire family’s holiday and leave them feeling like their money has been wasted.

Some tourists also contract travel bugs from drinking local water or using contaminated swimming pools. We have plenty of experience in dealing with these cases, and have a 95% success rate when it comes to personal injury claims.

Trips and slips

Trips and slips are also a common cause of injury in Turkey. All it takes is an unmarked patch of wet flooring, a poorly maintained poolside area, a trailing wire or an unsafe balcony, and a serious accident could occur. Some holidaymakers experiencing these kinds of accidents have suffered broken bones and severe muscle strains as a result.

Road traffic accidents

If you’re staying in the busy city of Istanbul, or simply visiting the metropolitan centre for a day or two, you could be at risk of being involved in a road traffic accident. The roads in the bigger towns and cities are chaotic, and can present an enormous risk for those more accustomed to the orderly roads of the UK. If you’ve been involved in an accident on the roads, whether you’re a pedestrian, a passenger or a motorist, we could help you make a claim. 

Here’s how Your Legal Friend can help you:

  • Help and support you with your claim against the travel company or carrier
  • No win, no fee - guaranteed
  • 95% success rate in personal injury claims
  • Over £200,000,000 successfully won in the last ten years alone
  • 30 years’ experience in personal injury compensation

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 278 7431 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

Alison Saul, Director of Personal Injury leads our Personal Injury and Road Accident teams. A fully qualified solicitor with over 15 years of experience and expertise, Alison is dedicated to achieving the highest levels of compensation for her clients as well as ensuring high quality client care.

Alison is assisted by her team managers, Philip Waters Lee Quinn, Jenna Hargreaves, and Kathryn Langton. Philip, Lee, and Jenna lead legal teams focussing on Road Traffic Accident cases while Kathyrn leads our Personal Injury team. Together they have a wealth of experience in personal injury compensation.

  • There are many people injured in accidents each year through no fault of their own and the circumstances will be difference in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximim compensation you deserve. 

    Alison Saul,
    Director of Personal Injury

Philip, a qualified solicitor, has over 18 years’ experience in personal injury compensation. Having previously worked for a large insurance company, he has extensive insights in how to engage effectively with insurers to achieve the level of compensation our clients deserve. Philip deals with cases of high value, complex cases, and recently secured £1.6 million in compensation for one of his clients who suffered catastrophic injuries in a road accident.

Lee has over 15 years’ specialist experience in Personal Injury claims and also manages a wide variety of high value, complex cases. Lee has extensive experience of working with insurance companies, acting for both claimants and defendants, and so understands how to secure the highest levels of compensation for the victims of road traffic accidents.

Jenna is a qualified solicitor and has studied to become a barrister. Jenna leads the internal reviews of our case management processes to ensure excellent, efficient case handling and high levels of client satisfaction.

Kathryn, also a qualiied solicitor, specialises in accidents at work, public liability and accidents abroad. Kathryn deals with a wide variety of cases, often including accidents that involve serious, complex injuries.

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 149 4227 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

Accidents & Illnesses abroad - 10 simple steps to achieving your compensation

For most people, a compensation claim isn’t an everyday occurrence so we thought it would be helpful to explain how we manage your claim and the steps that we both need to go through.

Step 1 - Obtaining a full description of your accident or illness

We need to understand as much as possible about your accident or illness – exactly how it happened or what caused you to be ill and why, the injuries you suffered, what happened immediately afterwards and how your life has been affected as a result.

Step 2 - Obtaining your medical records

We will ask your GP and hospital for your full medical records so that we can establish the extent of your injuries or illness, the treatment you received, and how long it will take you to recover.  If your treatment was carried out abroad, we can obtain and, if need be, translate those records.

Step 3 - Contacting the company responsible for your accident or illness

Once we have decided who is responsible for your accident or illness, we will inform them that you intend to claim compensation and send them the details you have provided.  We will let you know their response and, if they dispute the case, we will ask you to provide your comments on their response. 

Step 4 - Arranging your medical assessment

We will arrange for an independent clinician to evaluate the extent of your illness or injuries and whether they will affect your ability to work in the short or long term.  In holiday illness claims, it may sometimes be possible to obtain a “desktop” report that can be done based on your witness statement and any medical records so that you don’t have to go for a medical examination.

Step 5 - Collating details of your financial loss

In addition to compensation for your injuries or illness, you can claim for another other expenses you have incurred as a result, including lost earnings, expenses travelling to medical appointments, and the cost of care and help with everyday tasks.  

Step 6 - Providing you with our valuation of your losses

Once we have received all your medical reports, we can provide a valuation for your illness, injuries and associated losses.  We will send this to you along with your medical report. You then need to complete and sign the medical slip and schedule of losses and return them to us.

Step 7 - Sending your valuation to the other party's insurer

Once we have received your signed medical slip and schedule of losses, we send these to the defendant’s insurer and ask for their best offer to settle the case. Often the insurance company takes 4 – 6 weeks to get back to us.

Step 8 - Negotiating the maximum settlement possible

We work hard to achieve the maximum possible settlement for your case, which can take some time to negotiate. So we text and email you to keep you up to date with our progress.

Step 9 - Issuing Court proceedings

If the defendant’s insurer refuses to make a realistic offer, then we issue Court proceedings for a hearing.  It is very unlikely that you need to attend this hearing, so there’s no need to worry about it. 

Step 10 - Sending you your compensation payment

Once we receive your compensation payment from the defendant’s insurer, we let you know.  Most important of all, we send you your compensation payment straight away!

How long does a claim take?

Because the circumstances surrounding every claim and their effects are different, it’s very difficult to give a definitive answer on how long it takes to settle a claim.  Often it depends on how quickly our clients provide us with essential information, how quickly we can get medical records and assessments, and whether the insurance companies are willing to provide realistic offers to settle the claims.

Whilst we aim to settle your claim as quickly as possible, we also want to ensure we secure the maximum compensation for you.  This often means we have to do some hard negotiation with the defendants – which takes extra time. Our aim is to balance progressing the claim as fast as possible with getting you the maximum settlement.

We realise that you’ll be keen to know about the progress of your claim so we will send you regular emails and texts to keep you up to date, and also to remind you if there is any information we’re waiting for from you.