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Sri Lanka

Sri Lanka

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0808 301 8622

  • Overview
  • Popular Accidents & Illnesses
  • Our Experts
  • See Our 10 Simple Steps

The stunning country of Sri Lanka is undoubtedly one of the world’s most exotic holiday destinations. With a fantastic climate, staggering scenery and a wealth of interesting history, there’s truly something for everyone in Sri Lanka

Most tourists head out to Sri Lanka expecting to soak up the sun, learn some fascinating history and enjoy an unforgettable experience in a new country. Unfortunately for a small number of holidaymakers, their trip to Sri Lanka is turned upside-down by an unforeseen accident, injury or illness.

If this sounds familiar, Your Legal Friend can help. If you’ve been involved in an accident or fallen ill while on holiday in Sri Lanka, our legal team can support you in making a claim for compensation.

Perhaps you slipped in a hotel lobby or were involved in a road traffic accident. Maybe your injury occurred in the airport or on the plane itself. Perhaps you ate contaminated food and ended up seriously ill, having to cut short your holiday to recover. Whatever your illness or injury, we’ll support you in making a claim.

Our solicitors will be with you every step of the way, guiding you through your claim simply and efficiently.  Our no-win, no-fee guarantee means you don’t need to worry about paying upfront legal fees as we only get paid once your compensation claim is successful. This can help many clients, who find themselves struggling with medical bills or a loss of income in the wake of their accident or illness.

Start your claim today with a confidential call to our team.

Here’s how Your Legal Friend can help you:

  • No win, no fee - guaranteed
  • 95% success rate in personal injury claims
  • Over £200,000,000 successfully won in the last ten years alone
  • Help and support you with your claim against the travel company or carrier
  • 30 years’ experience in personal injury compensation

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 301 8778 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

A slice of tropical paradise, it’s little wonder Sri Lanka has become a destination of choice for travellers looking for something a little bit different. Suitable for families, as well as couples and group getaways, the striking island offers something for every holidaymaker.

A once in a lifetime trip, this dream destination can, for some travellers, turn into a nightmare. Illness and injury are two of the most common complaints when holidaying abroad and even a trip to paradise is no guarantee you won’t be a victim. Here is an overview of the main accidents, illnesses and injuries that you might come across if you’re planning to visit Sri Lanka:

Road traffic accidents

Sri Lanka’s cities are densely populated. So chaotic roads are often a problem for visitors not familiar with the area. Road traffic accidents can cause severe injuries, with road surfaces sometimes uneven, poorly finished and without adequate signage or lighting. Driving standards will also differ from those of Europe or the USA and seatbelts, even in taxis are not often used.

Animal related injuries and diseases

Sri Lanka has the highest number of snakebite fatalities, per capita, of any country in the world. Boasting five species of poisonous snake, bites are extremely common. With mosquitoes prevalent on the island, malaria, dengue fever and Japanese encephalitis have been known to strike. All serious conditions, they can leave tourists fighting for their lives in a foreign country.

Food poisoning

The most common types of illness that tourists contract while visiting Sri Lanka include salmonella, E.coli, campylobacter, dysentery, typhoid and cryptosporidium. All serious conditions, they can easily be picked up as a result of drinking unclean water or eating contaminated or undercooked food. Food that’s been left to stand or reheated (such as on hotel buffets) can also be dangerous and a breeding ground for bacteria.

Slips, trips and falls

A slippery surface that isn’t correctly signposted or a carpet that curls up at the edges is all it takes for a serious accident to occur. Most holidaymakers that slip or fall simply walk away a little red-faced. However in more serious cases, these accidents can cause fractured or broken bones and concussion.

If you’ve suffered an accident, illness or injury while on holiday in Sri Lanka, our team are waiting to take your call today. 

Here’s how Your Legal Friend can help you:

  • No win, no fee - guaranteed
  • 95% success rate in personal injury claims
  • Over £200,000,000 successfully won in the last ten years alone
  • Help and support you with your claim against the travel company or carrier
  • 30 years’ experience in personal injury compensation

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 278 7431 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

Alison Saul, Director of Personal Injury leads our Personal Injury and Road Accident teams. A fully qualified solicitor with over 15 years of experience and expertise, Alison is dedicated to achieving the highest levels of compensation for her clients as well as ensuring high quality client care.

Alison is assisted by her team managers, Philip Waters Lee Quinn, Jenna Hargreaves, and Kathryn Langton. Philip, Lee, and Jenna lead legal teams focussing on Road Traffic Accident cases while Kathyrn leads our Personal Injury team. Together they have a wealth of experience in personal injury compensation.

  • There are many people injured in accidents each year through no fault of their own and the circumstances will be difference in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximim compensation you deserve. 

    Alison Saul,
    Director of Personal Injury

Philip, a qualified solicitor, has over 18 years’ experience in personal injury compensation. Having previously worked for a large insurance company, he has extensive insights in how to engage effectively with insurers to achieve the level of compensation our clients deserve. Philip deals with cases of high value, complex cases, and recently secured £1.6 million in compensation for one of his clients who suffered catastrophic injuries in a road accident.

Lee has over 15 years’ specialist experience in Personal Injury claims and also manages a wide variety of high value, complex cases. Lee has extensive experience of working with insurance companies, acting for both claimants and defendants, and so understands how to secure the highest levels of compensation for the victims of road traffic accidents.

Jenna is a qualified solicitor and has studied to become a barrister. Jenna leads the internal reviews of our case management processes to ensure excellent, efficient case handling and high levels of client satisfaction.

Kathryn, also a qualiied solicitor, specialises in accidents at work, public liability and accidents abroad. Kathryn deals with a wide variety of cases, often including accidents that involve serious, complex injuries.

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 149 4227 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

Accidents & Illnesses abroad - 10 simple steps to achieving your compensation

For most people, a compensation claim isn’t an everyday occurrence so we thought it would be helpful to explain how we manage your claim and the steps that we both need to go through.

Step 1 - Obtaining a full description of your accident or illness

We need to understand as much as possible about your accident or illness – exactly how it happened or what caused you to be ill and why, the injuries you suffered, what happened immediately afterwards and how your life has been affected as a result.

Step 2 - Obtaining your medical records

We will ask your GP and hospital for your full medical records so that we can establish the extent of your injuries or illness, the treatment you received, and how long it will take you to recover.  If your treatment was carried out abroad, we can obtain and, if need be, translate those records.

Step 3 - Contacting the company responsible for your accident or illness

Once we have decided who is responsible for your accident or illness, we will inform them that you intend to claim compensation and send them the details you have provided.  We will let you know their response and, if they dispute the case, we will ask you to provide your comments on their response. 

Step 4 - Arranging your medical assessment

We will arrange for an independent clinician to evaluate the extent of your illness or injuries and whether they will affect your ability to work in the short or long term.  In holiday illness claims, it may sometimes be possible to obtain a “desktop” report that can be done based on your witness statement and any medical records so that you don’t have to go for a medical examination.

Step 5 - Collating details of your financial loss

In addition to compensation for your injuries or illness, you can claim for another other expenses you have incurred as a result, including lost earnings, expenses travelling to medical appointments, and the cost of care and help with everyday tasks.  

Step 6 - Providing you with our valuation of your losses

Once we have received all your medical reports, we can provide a valuation for your illness, injuries and associated losses.  We will send this to you along with your medical report. You then need to complete and sign the medical slip and schedule of losses and return them to us.

Step 7 - Sending your valuation to the other party's insurer

Once we have received your signed medical slip and schedule of losses, we send these to the defendant’s insurer and ask for their best offer to settle the case. Often the insurance company takes 4 – 6 weeks to get back to us.

Step 8 - Negotiating the maximum settlement possible

We work hard to achieve the maximum possible settlement for your case, which can take some time to negotiate. So we text and email you to keep you up to date with our progress.

Step 9 - Issuing Court proceedings

If the defendant’s insurer refuses to make a realistic offer, then we issue Court proceedings for a hearing.  It is very unlikely that you need to attend this hearing, so there’s no need to worry about it. 

Step 10 - Sending you your compensation payment

Once we receive your compensation payment from the defendant’s insurer, we let you know.  Most important of all, we send you your compensation payment straight away!

How long does a claim take?

Because the circumstances surrounding every claim and their effects are different, it’s very difficult to give a definitive answer on how long it takes to settle a claim.  Often it depends on how quickly our clients provide us with essential information, how quickly we can get medical records and assessments, and whether the insurance companies are willing to provide realistic offers to settle the claims.

Whilst we aim to settle your claim as quickly as possible, we also want to ensure we secure the maximum compensation for you.  This often means we have to do some hard negotiation with the defendants – which takes extra time. Our aim is to balance progressing the claim as fast as possible with getting you the maximum settlement.

We realise that you’ll be keen to know about the progress of your claim so we will send you regular emails and texts to keep you up to date, and also to remind you if there is any information we’re waiting for from you.