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Andalucia

Andalucia

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0808 301 8622

  • Overview
  • Popular Accidents & Illnesses
  • Our Experts
  • See Our 10 Simple Steps

The region of Andalucia in southern Spain is still one of the most popular and enduring tourist hotspots in Europe. Whether you’re hitting the beautiful town of Malaga, heading off into the hills for some serious hiking, or heading to the Sierra Nevada for skiing, there’s something for everyone in this diverse and varied region.

Which location did you visit?

Andalucia has it all – a great climate, wonderful food, friendly locals and plenty of attractions. But there’s always the chance that a holiday to the region will be ruined by a sudden illness, an accident or a serious injury. If you were injured or fell ill during your stay in Andalucia, and it wasn’t your fault, Your Legal Friend could help you claim compensation.

Whatever the cause of your injury or illness, our expert personal injury solicitors can support you in making a claim. Whether you’ve slipped by the hotel pool and suffered a fracture, fallen ill with food poisoning, or been injured on an excursion, we can help you claim the compensation you deserve from whoever was responsible.

Our no-win, no-fee guarantee means you won’t have to worry about paying upfront legal fees, giving you extra peace of mind while you pursue your claim.

To get your claim started, call our expert team today.

Here’s how Your Legal Friend can help you:

  • No win, no fee - guaranteed
  • 95% success rate in personal injury claims
  • Over £200,000,000 successfully won in the last ten years alone
  • Help and support you with your claim against the travel company or carrier
  • 30 years’ experience in personal injury compensation

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 278 7431 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

There’s a reason why Spain has been the number one tourist destination with UK holidaymakers for decades – it has everything you need for a great trip. The climate is great, the food is wonderful, there’s plenty of culture to soak up and an easy-going way of life that’s attracted plenty of expats too.

Despite being tourist-friendly, holidaymakers in Spain can experience accidents and illnesses that turn their trip upside-down. Here are some of the most common types of accident and illness in Spain:

Food poisoning, salmonella, travel bugs

Hotel buffets, undercooked food and contamination of food products can all cause food poisoning in Spain, and there are a range of other illnesses that can keep holidaymakers confined to their hotel rooms for large chunks of their holiday.

Swimming pools are also a hive of harmful bacteria, especially if they’re not regularly cleaned. We’ve helped many holidaymakers pursue claims against hotel chains and resorts after they contracted illnesses from unclean swimming pools.

Slips and trips

A slip or a trip can be harmless, with the only injury sustained to the victim’s ego. Unfortunately, some trips can be much more serious, causing fractures, bone breakages and more severe muscle injuries that can take many months to heal. If you’ve slipped or tripped in your hotel, in a local restaurant or another venue while staying in Spain, we could help you claim compensation.

Excursions and coach trips

Many tourists visiting Spain like to go on excursions to marvel at some of the country’s other attractions. Unfortunately, some of these trips can be run by travel operators with no regard for health and safety regulations. If you experience an accident or fall ill while on one of these coach trips or excursions, you could pursue a claim.

Here’s how Your Legal Friend can help you:

  • Help and support you with your claim against the travel company or carrier
  • No win, no fee - guaranteed
  • 95% success rate in personal injury claims
  • Over £200,000,000 successfully won in the last ten years alone
  • 30 years’ experience in personal injury compensation

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 278 7431 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

Alison Saul, Director of Personal Injury leads our Personal Injury and Road Accident teams. A fully qualified solicitor with over 15 years of experience and expertise, Alison is dedicated to achieving the highest levels of compensation for her clients as well as ensuring high quality client care.

Alison is assisted by her team managers, Philip Waters Lee Quinn, Jenna Hargreaves, and Kathryn Langton. Philip, Lee, and Jenna lead legal teams focussing on Road Traffic Accident cases while Kathyrn leads our Personal Injury team. Together they have a wealth of experience in personal injury compensation.

  • There are many people injured in accidents each year through no fault of their own and the circumstances will be difference in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximim compensation you deserve. 

    Alison Saul,
    Director of Personal Injury

Philip, a qualified solicitor, has over 18 years’ experience in personal injury compensation. Having previously worked for a large insurance company, he has extensive insights in how to engage effectively with insurers to achieve the level of compensation our clients deserve. Philip deals with cases of high value, complex cases, and recently secured £1.6 million in compensation for one of his clients who suffered catastrophic injuries in a road accident.

Lee has over 15 years’ specialist experience in Personal Injury claims and also manages a wide variety of high value, complex cases. Lee has extensive experience of working with insurance companies, acting for both claimants and defendants, and so understands how to secure the highest levels of compensation for the victims of road traffic accidents.

Jenna is a qualified solicitor and has studied to become a barrister. Jenna leads the internal reviews of our case management processes to ensure excellent, efficient case handling and high levels of client satisfaction.

Kathryn, also a qualiied solicitor, specialises in accidents at work, public liability and accidents abroad. Kathryn deals with a wide variety of cases, often including accidents that involve serious, complex injuries.

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 149 4227 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

Accidents & Illnesses abroad - 10 simple steps to achieving your compensation

For most people, a compensation claim isn’t an everyday occurrence so we thought it would be helpful to explain how we manage your claim and the steps that we both need to go through.

Step 1 - Obtaining a full description of your accident or illness

We need to understand as much as possible about your accident or illness – exactly how it happened or what caused you to be ill and why, the injuries you suffered, what happened immediately afterwards and how your life has been affected as a result.

Step 2 - Obtaining your medical records

We will ask your GP and hospital for your full medical records so that we can establish the extent of your injuries or illness, the treatment you received, and how long it will take you to recover.  If your treatment was carried out abroad, we can obtain and, if need be, translate those records.

Step 3 - Contacting the company responsible for your accident or illness

Once we have decided who is responsible for your accident or illness, we will inform them that you intend to claim compensation and send them the details you have provided.  We will let you know their response and, if they dispute the case, we will ask you to provide your comments on their response. 

Step 4 - Arranging your medical assessment

We will arrange for an independent clinician to evaluate the extent of your illness or injuries and whether they will affect your ability to work in the short or long term.  In holiday illness claims, it may sometimes be possible to obtain a “desktop” report that can be done based on your witness statement and any medical records so that you don’t have to go for a medical examination.

Step 5 - Collating details of your financial loss

In addition to compensation for your injuries or illness, you can claim for another other expenses you have incurred as a result, including lost earnings, expenses travelling to medical appointments, and the cost of care and help with everyday tasks.  

Step 6 - Providing you with our valuation of your losses

Once we have received all your medical reports, we can provide a valuation for your illness, injuries and associated losses.  We will send this to you along with your medical report. You then need to complete and sign the medical slip and schedule of losses and return them to us.

Step 7 - Sending your valuation to the other party's insurer

Once we have received your signed medical slip and schedule of losses, we send these to the defendant’s insurer and ask for their best offer to settle the case. Often the insurance company takes 4 – 6 weeks to get back to us.

Step 8 - Negotiating the maximum settlement possible

We work hard to achieve the maximum possible settlement for your case, which can take some time to negotiate. So we text and email you to keep you up to date with our progress.

Step 9 - Issuing Court proceedings

If the defendant’s insurer refuses to make a realistic offer, then we issue Court proceedings for a hearing.  It is very unlikely that you need to attend this hearing, so there’s no need to worry about it. 

Step 10 - Sending you your compensation payment

Once we receive your compensation payment from the defendant’s insurer, we let you know.  Most important of all, we send you your compensation payment straight away!

How long does a claim take?

Because the circumstances surrounding every claim and their effects are different, it’s very difficult to give a definitive answer on how long it takes to settle a claim.  Often it depends on how quickly our clients provide us with essential information, how quickly we can get medical records and assessments, and whether the insurance companies are willing to provide realistic offers to settle the claims.

Whilst we aim to settle your claim as quickly as possible, we also want to ensure we secure the maximum compensation for you.  This often means we have to do some hard negotiation with the defendants – which takes extra time. Our aim is to balance progressing the claim as fast as possible with getting you the maximum settlement.

We realise that you’ll be keen to know about the progress of your claim so we will send you regular emails and texts to keep you up to date, and also to remind you if there is any information we’re waiting for from you.