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Marrakech

Marrakech

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0808 301 8622

  • Overview
  • Popular Accidents & Illnesses
  • Our Experts
  • See Our 10 Simple Steps

Marrakech is a beautiful city in western Morocco, with incredible architecture, bountiful souks and a walled medieval town within the city which showcases the splendour of the old Berber Empire. There’s no doubt that Marrakech is a luxury holiday destination for those who want to enjoy all the delights that Morocco has to offer.

But what happens when your dream getaway to Morocco turns sour? Accidents, injuries and illness can happen anywhere, but when they occur right in the middle of your long-awaited holiday, it can be a huge source of pain, stress and disappointment.

Having an accident or a sudden illness abroad, so far away from home, can be incredibly traumatic. Many tourists have to spend the remainder of their holiday in their hotel room or hospital bed – in serious cases, some even have to travel home early, leaving them out of pocket.

At Your Legal Friend, we can help ensure that you’re compensated for any pain, inconvenience or trauma caused by an accident or injury while holidaying in Marrakech. We have over thirty years of experience in personal injury compensation, so we’re confident our expert solicitors have the skills and experience to secure the compensation you deserve.

Our no-win, no-fee guarantee means don’t have to worry about paying upfront legal fees, giving you extra peace of mind.

To start your claim, call us today.  

Here’s how Your Legal Friend can help you:

  • No win, no fee - guaranteed
  • 95% success rate in personal injury claims
  • Over £200,000,000 successfully won in the last ten years alone
  • Help and support you with your claim against the travel company or carrier
  • 30 years’ experience in personal injury compensation

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 278 7431 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

The exotic shores of Morocco have been a popular tourist destination for years, with millions of holidaymakers wanting to sample the fantastic cuisine, enjoy the wonderful climate and stay in five-star luxury.

Unfortunately for some tourists, their trip to Morocco is ruined by a sudden accident or a debilitating illness picked up during their holiday. Here are some of the most common accidents and illnesses that tourists face when holidaying in Morocco:

Food poisoning, travel bugs and other illness

Food poisoning is the number one cause of all illness for tourists on holiday – and in Morocco there have been several cases in the last few years, where large-scale resorts have faced claims from dozens of guests claiming they contracted food poisoning from their establishment. Undercooked food, re-heated dishes and poor hygiene practices can all lead to painful and debilitating food poisoning.

Road traffic accidents

Morocco’s busiest cities and resorts can experience problems with traffic – and this can make the roads incredibly dangerous for tourists trying to enjoy their holiday. If you’ve been involved in an accident on the roads in Morocco, our team could help you pinpoint the culprit and claim compensation.

Trips, slips and falls

A trailing wire inside a hotel, a broken tile next to a swimming pool or an unmarked patch of wet floor in a lobby can lead to disaster on holiday. Serious injuries can be sustained as a result of these trips and slips – many of which could lead to compensation claims.

Airport accidents

Holiday accidents aren’t just confined to your hotel. Accidents in airports can also lead to claims, whether you hurt yourself while disembarking, suffered an injury while waiting for your luggage or were involved in an accident during your hotel transfer.

Here’s how Your Legal Friend can help you:

  • Help and support you with your claim against the travel company or carrier
  • No win, no fee - guaranteed
  • 95% success rate in personal injury claims
  • Over £200,000,000 successfully won in the last ten years alone
  • 30 years’ experience in personal injury compensation

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 278 7431 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

Alison Saul, Director of Personal Injury leads our Personal Injury and Road Accident teams. A fully qualified solicitor with over 15 years of experience and expertise, Alison is dedicated to achieving the highest levels of compensation for her clients as well as ensuring high quality client care.

Alison is assisted by her team managers, Philip Waters Lee Quinn, Jenna Hargreaves, and Kathryn Langton. Philip, Lee, and Jenna lead legal teams focussing on Road Traffic Accident cases while Kathyrn leads our Personal Injury team. Together they have a wealth of experience in personal injury compensation.

  • The exotic shores of Morocco have been a popular tourist destination for years, with millions of holidaymakers wanting to sample the fantastic cuisine, enjoy the wonderful climate and stay in five-star luxury.

    Unfortunately for some tourists, their trip to Morocco is ruined by a sudden accident or a debilitating illness picked up during their holiday. Here are some of the most common accidents and illnesses that tourists face when holidaying in Morocco:

    Food poisoning, travel bugs and other illness

    Food poisoning is the number one cause of all illness for tourists on holiday – and in Morocco there have been several cases in the last few years, where large-scale resorts have faced claims from dozens of guests claiming they contracted food poisoning from their establishment. Undercooked food, re-heated dishes and poor hygiene practices can all lead to painful and debilitating food poisoning.

    Road traffic accidents

    Morocco’s busiest cities and resorts can experience problems with traffic – and this can make the roads incredibly dangerous for tourists trying to enjoy their holiday. If you’ve been involved in an accident on the roads in Morocco, our team could help you pinpoint the culprit and claim compensation.

    Trips, slips and falls

    A trailing wire inside a hotel, a broken tile next to a swimming pool or an unmarked patch of wet floor in a lobby can lead to disaster on holiday. Serious injuries can be sustained as a result of these trips and slips – many of which could lead to compensation claims.

    Airport accidents

    Holiday accidents aren’t just confined to your hotel. Accidents in airports can also lead to claims, whether you hurt yourself while disembarking, suffered an injury while waiting for your luggage or were involved in an accident during your hotel transfer.

    Here’s how Your Legal Friend can help you:

    • Help and support you with your claim against the travel company or carrier
    • No win, no fee - guaranteed
    • 95% success rate in personal injury claims
    • Over £200,000,000 successfully won in the last ten years alone
    • 30 years’ experience in personal injury compensation

    Talk to us today

    For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 278 7431 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

    Alison Saul,
    Director of Personal Injury

Philip, a qualified solicitor, has over 18 years’ experience in personal injury compensation. Having previously worked for a large insurance company, he has extensive insights in how to engage effectively with insurers to achieve the level of compensation our clients deserve. Philip deals with cases of high value, complex cases, and recently secured £1.6 million in compensation for one of his clients who suffered catastrophic injuries in a road accident.

Lee has over 15 years’ specialist experience in Personal Injury claims and also manages a wide variety of high value, complex cases. Lee has extensive experience of working with insurance companies, acting for both claimants and defendants, and so understands how to secure the highest levels of compensation for the victims of road traffic accidents.

Jenna is a qualified solicitor and has studied to become a barrister. Jenna leads the internal reviews of our case management processes to ensure excellent, efficient case handling and high levels of client satisfaction.

Kathryn, also a qualiied solicitor, specialises in accidents at work, public liability and accidents abroad. Kathryn deals with a wide variety of cases, often including accidents that involve serious, complex injuries.

Accidents & Illnesses abroad - 10 simple steps to achieving your compensation

For most people, a compensation claim isn’t an everyday occurrence so we thought it would be helpful to explain how we manage your claim and the steps that we both need to go through.

Step 1 - Obtaining a full description of your accident or illness

We need to understand as much as possible about your accident or illness – exactly how it happened or what caused you to be ill and why, the injuries you suffered, what happened immediately afterwards and how your life has been affected as a result.

Step 2 - Obtaining your medical records

We will ask your GP and hospital for your full medical records so that we can establish the extent of your injuries or illness, the treatment you received, and how long it will take you to recover.  If your treatment was carried out abroad, we can obtain and, if need be, translate those records.

Step 3 - Contacting the company responsible for your accident or illness

Once we have decided who is responsible for your accident or illness, we will inform them that you intend to claim compensation and send them the details you have provided.  We will let you know their response and, if they dispute the case, we will ask you to provide your comments on their response. 

Step 4 - Arranging your medical assessment

We will arrange for an independent clinician to evaluate the extent of your illness or injuries and whether they will affect your ability to work in the short or long term.  In holiday illness claims, it may sometimes be possible to obtain a “desktop” report that can be done based on your witness statement and any medical records so that you don’t have to go for a medical examination.

Step 5 - Collating details of your financial loss

In addition to compensation for your injuries or illness, you can claim for another other expenses you have incurred as a result, including lost earnings, expenses travelling to medical appointments, and the cost of care and help with everyday tasks.  

Step 6 - Providing you with our valuation of your losses

Once we have received all your medical reports, we can provide a valuation for your illness, injuries and associated losses.  We will send this to you along with your medical report. You then need to complete and sign the medical slip and schedule of losses and return them to us.

Step 7 - Sending your valuation to the other party's insurer

Once we have received your signed medical slip and schedule of losses, we send these to the defendant’s insurer and ask for their best offer to settle the case. Often the insurance company takes 4 – 6 weeks to get back to us.

Step 8 - Negotiating the maximum settlement possible

We work hard to achieve the maximum possible settlement for your case, which can take some time to negotiate. So we text and email you to keep you up to date with our progress.

Step 9 - Issuing Court proceedings

If the defendant’s insurer refuses to make a realistic offer, then we issue Court proceedings for a hearing.  It is very unlikely that you need to attend this hearing, so there’s no need to worry about it. 

Step 10 - Sending you your compensation payment

Once we receive your compensation payment from the defendant’s insurer, we let you know.  Most important of all, we send you your compensation payment straight away!

How long does a claim take?

Because the circumstances surrounding every claim and their effects are different, it’s very difficult to give a definitive answer on how long it takes to settle a claim.  Often it depends on how quickly our clients provide us with essential information, how quickly we can get medical records and assessments, and whether the insurance companies are willing to provide realistic offers to settle the claims.

Whilst we aim to settle your claim as quickly as possible, we also want to ensure we secure the maximum compensation for you.  This often means we have to do some hard negotiation with the defendants – which takes extra time. Our aim is to balance progressing the claim as fast as possible with getting you the maximum settlement.

We realise that you’ll be keen to know about the progress of your claim so we will send you regular emails and texts to keep you up to date, and also to remind you if there is any information we’re waiting for from you.