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Dubai

Dubai

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  • Overview
  • Popular Accidents & Illnesses
  • Our Experts
  • See Our 10 Simple Steps

The Middle Eastern metropolis of Dubai is fast-becoming one of the world’s most popular holiday hotspots. The incredible climate attracts sun-seekers, while those who appreciate the finer things in life can enjoy shopping malls lined with luxury brands and restaurants staffed by some of the finest chefs in the world. 

Unfortunately for some tourists visiting Dubai, their dream trip doesn’t necessarily go as planned. Accidents, injuries and illnesses can occur at any time, but when they occur in the middle of a once-in-a-lifetime getaway to Dubai, it can be an incredibly stressful time for all involved.

If you’ve been involved in an accident or fallen ill while on holiday in Dubai, Your Legal Friend’s expert team of personal injury solicitors can offer the finest legal advice and support you in making a compensation claim. Whether you’ve fallen in a hotel lobby, slipped in a shopping mall, been involved in a road traffic accident or fallen ill as a result of contaminated food or water, we will hold to account whoever is responsible and secure you the compensation you deserve.

At Your Legal Friend, we have over thirty years’ experience in personal injury compensation, a 95% success rate, and we’ve secured over £200,000,000 in compensation for our clients in the last ten years alone. 

We’ll take the stress out of your legal action, supporting you throughout your claim and fighting to get you the maximum compensation. Our no-win, no-fee guarantee means you don’t have to worry about paying upfront legal fees, giving you extra peace of mind while you pursue your claim.

Get in touch with us today to get your claim started.

Here’s how Your Legal Friend can help you:

  • No win, no fee - guaranteed
  • 95% success rate in personal injury claims
  • Over £200,000,000 successfully won in the last ten years alone
  • Help and support you with your claim against the travel company or carrier
  • 30 years’ experience in personal injury compensation

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 278 7431 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

Dubai is undoubtedly the glamour capital of the world. With stunning hotels, the world’s tallest building, a unique city atmosphere and some of Asia’s best beaches, it’s no surprise it continues to be a highly sought after destination year after year.

With relatively cheap flights and the promise of hot weather and beautiful beaches, Dubai attracts visitors from around the world. However the magnificent city can soon become one to remember for all the wrong reasons should travellers find themselves suffering from an accident or illness abroad.

Here are some of the main accidents, illnesses and injuries that you might come across if you’re planning to visit Dubai:

Road traffic accidents

Dubai is extremely densely populated, with roads often heavily congested. These busy roads can cause multiple problems for visitors, either as a driver if you choose to rent a car, or as a passenger.

Slips, trips and falls

Slips and trips can happen anywhere, however should they happen abroad they can be extremely frightening – especially if they require medical attention. Serious injuries can result from falling or slipping, taking weeks or even months to recover from.

Food poisoning

Although Dubai’s hotels and restaurants have standards they have to adhere to, food poisoning is commonly contracted through hotel buffets. Food may be reheated or stored at the incorrect temperatures for long periods of time while salads, fruits and vegetables washed in unfiltered water can harbour bacteria and germs. Causing upset stomachs, food poisoning is generally more of a nuisance, interrupting getaways for a few days, than a long term health worry, however in serious cases, it can require travellers to seek medical attention or be admitted to hospital.

If you’ve suffered an accident, illness or injury while on holiday in Dubai, our team are waiting to take your call today. 

Here’s how Your Legal Friend can help you:

  • No win, no fee - guaranteed
  • 95% success rate in personal injury claims
  • Over £200,000,000 successfully won in the last ten years alone
  • Help and support you with your claim against the travel company or carrier
  • 30 years’ experience in personal injury compensation

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 278 7431 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

Alison Saul, Director of Personal Injury leads our Personal Injury and Road Accident teams. A fully qualified solicitor with over 15 years of experience and expertise, Alison is dedicated to achieving the highest levels of compensation for her clients as well as ensuring high quality client care.

Alison is assisted by her team managers, Philip Waters Lee Quinn, Jenna Hargreaves, and Kathryn Langton. Philip, Lee, and Jenna lead legal teams focussing on Road Traffic Accident cases while Kathyrn leads our Personal Injury team. Together they have a wealth of experience in personal injury compensation.

  • There are many people injured in accidents each year through no fault of their own and the circumstances will be difference in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximim compensation you deserve. 

    Alison Saul,
    Director of Personal Injury

Philip, a qualified solicitor, has over 18 years’ experience in personal injury compensation. Having previously worked for a large insurance company, he has extensive insights in how to engage effectively with insurers to achieve the level of compensation our clients deserve. Philip deals with cases of high value, complex cases, and recently secured £1.6 million in compensation for one of his clients who suffered catastrophic injuries in a road accident.

Lee has over 15 years’ specialist experience in Personal Injury claims and also manages a wide variety of high value, complex cases. Lee has extensive experience of working with insurance companies, acting for both claimants and defendants, and so understands how to secure the highest levels of compensation for the victims of road traffic accidents.

Jenna is a qualified solicitor and has studied to become a barrister. Jenna leads the internal reviews of our case management processes to ensure excellent, efficient case handling and high levels of client satisfaction.

Kathryn, also a qualiied solicitor, specialises in accidents at work, public liability and accidents abroad. Kathryn deals with a wide variety of cases, often including accidents that involve serious, complex injuries.

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 149 4227 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

Accidents & Illnesses abroad - 10 simple steps to achieving your compensation

For most people, a compensation claim isn’t an everyday occurrence so we thought it would be helpful to explain how we manage your claim and the steps that we both need to go through.

Step 1 - Obtaining a full description of your accident or illness

We need to understand as much as possible about your accident or illness – exactly how it happened or what caused you to be ill and why, the injuries you suffered, what happened immediately afterwards and how your life has been affected as a result.

Step 2 - Obtaining your medical records

We will ask your GP and hospital for your full medical records so that we can establish the extent of your injuries or illness, the treatment you received, and how long it will take you to recover.  If your treatment was carried out abroad, we can obtain and, if need be, translate those records.

Step 3 - Contacting the company responsible for your accident or illness

Once we have decided who is responsible for your accident or illness, we will inform them that you intend to claim compensation and send them the details you have provided.  We will let you know their response and, if they dispute the case, we will ask you to provide your comments on their response. 

Step 4 - Arranging your medical assessment

We will arrange for an independent clinician to evaluate the extent of your illness or injuries and whether they will affect your ability to work in the short or long term.  In holiday illness claims, it may sometimes be possible to obtain a “desktop” report that can be done based on your witness statement and any medical records so that you don’t have to go for a medical examination.

Step 5 - Collating details of your financial loss

In addition to compensation for your injuries or illness, you can claim for another other expenses you have incurred as a result, including lost earnings, expenses travelling to medical appointments, and the cost of care and help with everyday tasks.  

Step 6 - Providing you with our valuation of your losses

Once we have received all your medical reports, we can provide a valuation for your illness, injuries and associated losses.  We will send this to you along with your medical report. You then need to complete and sign the medical slip and schedule of losses and return them to us.

Step 7 - Sending your valuation to the other party's insurer

Once we have received your signed medical slip and schedule of losses, we send these to the defendant’s insurer and ask for their best offer to settle the case. Often the insurance company takes 4 – 6 weeks to get back to us.

Step 8 - Negotiating the maximum settlement possible

We work hard to achieve the maximum possible settlement for your case, which can take some time to negotiate. So we text and email you to keep you up to date with our progress.

Step 9 - Issuing Court proceedings

If the defendant’s insurer refuses to make a realistic offer, then we issue Court proceedings for a hearing.  It is very unlikely that you need to attend this hearing, so there’s no need to worry about it. 

Step 10 - Sending you your compensation payment

Once we receive your compensation payment from the defendant’s insurer, we let you know.  Most important of all, we send you your compensation payment straight away!

How long does a claim take?

Because the circumstances surrounding every claim and their effects are different, it’s very difficult to give a definitive answer on how long it takes to settle a claim.  Often it depends on how quickly our clients provide us with essential information, how quickly we can get medical records and assessments, and whether the insurance companies are willing to provide realistic offers to settle the claims.

Whilst we aim to settle your claim as quickly as possible, we also want to ensure we secure the maximum compensation for you.  This often means we have to do some hard negotiation with the defendants – which takes extra time. Our aim is to balance progressing the claim as fast as possible with getting you the maximum settlement.

We realise that you’ll be keen to know about the progress of your claim so we will send you regular emails and texts to keep you up to date, and also to remind you if there is any information we’re waiting for from you.