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Sal

Sal

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0808 301 8622

  • Overview
  • Popular Accidents & Illnesses
  • Our Experts
  • See Our 10 Simple Steps

Sal is home to many of Cape Verde’s most popular tourist resorts. Many holidaymakers on package tours head to the stunning town of Espargos, while those with an affinity for windsurfing head straight for Santa Maria, the southern beach with pristine white sands and incredible sunset views. This picturesque island looks like heaven on earth – but unfortunately, it doesn’t always work out that way for some unfortunate holidaymakers.

Accidents, illness and injury can happen anytime, anyplace – but when they occur during a foreign holiday, they can be incredibly stressful for all involved. Tourists that have had to navigate foreign hospitals and pay astronomical medical bills upfront until their insurer can be contacted, speak of the trauma and anxiety they had to go through.

Here at Your Legal Friend, our experienced personal injury solicitors could help you recover the compensation you and your family deserve. Whether you were injured while taking part in watersports, whether you tripped in the hotel lobby, or whether you suffered food poisoning from a local café or restaurant, we can help you pursue a claim to ensure the responsibly party is held to account.

With over thirty years of experience in personal injury claims, we are experts in our field. We boast a 95% success rate and have recovered over £200,000,000 for our clients in the last ten years alone, so we’re confident that we have the skills to secure the compensation you deserve. What’s more, we take care of everything for you so your claim is fast and hassle-free.

Our no-win, no-fee guarantee means there are no upfront fees to pay, so even if you’re still paying off medical bills or additional travel expenses from your holiday, you won’t need to worry about finding any extra money to pursue your claim.

If you’ve been injured or fallen ill while in Sal, and you feel it wasn’t your fault, get in touch with our expert team today to discuss how you can start your compensation claim.

Common accidents or illnesses you could claim for:

  • Falling from a hotel balcony
  • Slips on marble floors or staircases, where cleaning has taken place but no warning signs are present
  • Slip, trip or falls in the hotel restaurant caused by spillages of food or drink in buffet areas  
  • Slip in the shower or bath at the hotel
  • Lift accidents such as trapped fingers, hands or arms, or trips where the lift entrance is not properly aligned with the floor
  • Lacerations caused by broken glass in patio and balcony doors
  • Swimming pool accidents including diving, slips or trips around the pool
  • Coach transfer accidents
  • Quad-biking accidents.

Holiday illnesses are generally caused by poorly prepared food, unhygienic kitchen practices, contaminated water, or unclean swimming pool water, all of which can cause serious gastric illnesses. 

Serious cases can be caused by:

Serious illnesses include:

Here’s how Your Legal Friend can help you:

  • No win, no fee - guaranteed
  • 95% success rate in personal injury claims
  • Over £200,000,000 successfully won in the last ten years alone
  • Help and support you with your claim against the travel company or carrier
  • 30 years’ experience in personal injury compensation

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 301 8778 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

Cape Verde might be a dream destination for some, but for others it’s turned into a nightmare scenario thanks to a sudden illness or injury sustained while on holiday. From painful and inconvenient travel bugs, to far more serious injuries sustained from a trip or slip, there are a multitude of ways in which things can go seriously awry in the midst of a holiday to Cape Verde.

Travel bugs – food poisoning, salmonella, diarrhea, E. coli

Many of the holiday compensation claims we’ve pursued have been as a result of travel bugs. Food poisoning and other illnesses from undercooked or contaminated food can cause real stress for tourists, who often have to spend days recovering in their hotel room rather than enjoying their holiday.

Pool areas can also be breeding grounds for harmful bacteria, which can cause illnesses including typhoid, norovirus and amoebic dysentery. These can become incredibly serious, and could even result in a tourist cutting their holiday short to seek treatment at home.

Trips and slips

Many of the tourists visiting Cape Verde stay in the sort of majestic resorts that have enormous marble lobbies, smooth tiles floors and lots of slippery areas outside around the pool. We’ve pursued many compensation claims for clients that have experienced a trip or slip through no fault of their own while on holiday in Cape Verde.

Excursions, airport transfers, airport accidents

Many people believe that you can only make a personal injury claim if the accident occurred in the hotel you’re staying in. This isn’t true – whether you sustained an injury when you stepped off the plane, during a coach trip or at some point during your airport transfer, you could still be able to make a claim against whoever was at fault.

Here’s how Your Legal Friend can help you:

  • Help and support you with your claim against the travel company or carrier
  • No win, no fee - guaranteed
  • 95% success rate in personal injury claims
  • Over £200,000,000 successfully won in the last ten years alone
  • 30 years’ experience in personal injury compensation

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 278 7431 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

Alison Saul, Director of Personal Injury leads our Personal Injury and Road Accident teams. A fully qualified solicitor with over 15 years of experience and expertise, Alison is dedicated to achieving the highest levels of compensation for her clients as well as ensuring high quality client care.

Alison is assisted by her team managers, Philip Waters Lee Quinn, Jenna Hargreaves, and Kathryn Langton. Philip, Lee, and Jenna lead legal teams focussing on Road Traffic Accident cases while Kathyrn leads our Personal Injury team. Together they have a wealth of experience in personal injury compensation.

  • There are many people injured in accidents each year through no fault of their own and the circumstances will be difference in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximim compensation you deserve. 

    Alison Saul,
    Director of Personal Injury

Philip, a qualified solicitor, has over 18 years’ experience in personal injury compensation. Having previously worked for a large insurance company, he has extensive insights in how to engage effectively with insurers to achieve the level of compensation our clients deserve. Philip deals with cases of high value, complex cases, and recently secured £1.6 million in compensation for one of his clients who suffered catastrophic injuries in a road accident.

Lee has over 15 years’ specialist experience in Personal Injury claims and also manages a wide variety of high value, complex cases. Lee has extensive experience of working with insurance companies, acting for both claimants and defendants, and so understands how to secure the highest levels of compensation for the victims of road traffic accidents.

Jenna is a qualified solicitor and has studied to become a barrister. Jenna leads the internal reviews of our case management processes to ensure excellent, efficient case handling and high levels of client satisfaction.

Kathryn, also a qualiied solicitor, specialises in accidents at work, public liability and accidents abroad. Kathryn deals with a wide variety of cases, often including accidents that involve serious, complex injuries.

Talk to us today

For an informal, confidential chat with one of our expert personal injury solicitors about making a claim, call us now on 0808 149 4227 (call free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

Accidents & Illnesses abroad - 10 simple steps to achieving your compensation

For most people, a compensation claim isn’t an everyday occurrence so we thought it would be helpful to explain how we manage your claim and the steps that we both need to go through.

Step 1 - Obtaining a full description of your accident or illness

We need to understand as much as possible about your accident or illness – exactly how it happened or what caused you to be ill and why, the injuries you suffered, what happened immediately afterwards and how your life has been affected as a result.

Step 2 - Obtaining your medical records

We will ask your GP and hospital for your full medical records so that we can establish the extent of your injuries or illness, the treatment you received, and how long it will take you to recover.  If your treatment was carried out abroad, we can obtain and, if need be, translate those records.

Step 3 - Contacting the company responsible for your accident or illness

Once we have decided who is responsible for your accident or illness, we will inform them that you intend to claim compensation and send them the details you have provided.  We will let you know their response and, if they dispute the case, we will ask you to provide your comments on their response. 

Step 4 - Arranging your medical assessment

We will arrange for an independent clinician to evaluate the extent of your illness or injuries and whether they will affect your ability to work in the short or long term.  In holiday illness claims, it may sometimes be possible to obtain a “desktop” report that can be done based on your witness statement and any medical records so that you don’t have to go for a medical examination.

Step 5 - Collating details of your financial loss

In addition to compensation for your injuries or illness, you can claim for another other expenses you have incurred as a result, including lost earnings, expenses travelling to medical appointments, and the cost of care and help with everyday tasks.  

Step 6 - Providing you with our valuation of your losses

Once we have received all your medical reports, we can provide a valuation for your illness, injuries and associated losses.  We will send this to you along with your medical report. You then need to complete and sign the medical slip and schedule of losses and return them to us.

Step 7 - Sending your valuation to the other party's insurer

Once we have received your signed medical slip and schedule of losses, we send these to the defendant’s insurer and ask for their best offer to settle the case. Often the insurance company takes 4 – 6 weeks to get back to us.

Step 8 - Negotiating the maximum settlement possible

We work hard to achieve the maximum possible settlement for your case, which can take some time to negotiate. So we text and email you to keep you up to date with our progress.

Step 9 - Issuing Court proceedings

If the defendant’s insurer refuses to make a realistic offer, then we issue Court proceedings for a hearing.  It is very unlikely that you need to attend this hearing, so there’s no need to worry about it. 

Step 10 - Sending you your compensation payment

Once we receive your compensation payment from the defendant’s insurer, we let you know.  Most important of all, we send you your compensation payment straight away!

How long does a claim take?

Because the circumstances surrounding every claim and their effects are different, it’s very difficult to give a definitive answer on how long it takes to settle a claim.  Often it depends on how quickly our clients provide us with essential information, how quickly we can get medical records and assessments, and whether the insurance companies are willing to provide realistic offers to settle the claims.

Whilst we aim to settle your claim as quickly as possible, we also want to ensure we secure the maximum compensation for you.  This often means we have to do some hard negotiation with the defendants – which takes extra time. Our aim is to balance progressing the claim as fast as possible with getting you the maximum settlement.

We realise that you’ll be keen to know about the progress of your claim so we will send you regular emails and texts to keep you up to date, and also to remind you if there is any information we’re waiting for from you.