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Director of Medical Negligence
Director of Personal Injury
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When asked if you'd fallen ill on holiday, you told us
We can only help people to claim if they've fallen ill during their package holiday.
For more information, view our holiday illness page.
When asked if you were ill for five days or more, you answered
We can only help you to claim if your illness ran for an extended period of time, but there may be other firms that can help you.
When asked if your illness started within 48 hours of your holiday arrival, you answered
For us to be able to help you with a holiday illness claim, the illness needs to have started more than 48 hours after you arrived at your holiday destination.
We ask this because some people pick up illnesses at home and don't develop symptoms until they've arrived at their holiday resort - usually within 48 hours.
When asked if your illness started 2 days after you returned home, you answered
If your illness started more than two days after you arrived home, it could indicate that you got sick here in the UK, rather than at your holiday resort. In these cases, we're unable to help you make a claim.
When asked if your holiday was an 'all-inclusive' or 'full-board' holiday, you said
All-inclusive holidays are covered by insurance that allows holidaymakers to make a claim in the event of sickness or food poisoning. If you booked and arranged your own meals, we'll be unable to help.
When asked if your illness had been diagnosed by a doctor, you told us
For us to help you claim compensation, we use medical reports as evidence of your illness. If you didn't see a doctor about your illness, we won't have any proof that you were ill.
When asked if you reported your illness to the hotel, or hotel management you answered
We can only help you to claim if we can show that your illness was documented.
When asked if you reported your illness to your tour operator you answered
When asked if you sought medical attention, either on holiday or upon your return home, you answered
We can only help you to claim if we can prove that you sought medical help and that your illness was documented.
When asked if you're able to collect your travel documents from the tour operator, you answered
We can only help you to claim if you can provide us with proof of your holiday plans and travel documents.
When asked if you had spoken to other solicitors about this matter you answered
We can only help you to claim if you haven't already received compensation from your tour operator or from another solicitor.