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Property Negligence Compensation

If something goes wrong with buying, selling, building or improving your home, you could be entitled to compensation.

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I am very happy and satisfied with the settlement you achieved for me and the service was excellent and thank you very much

Mrs E.Swaffield
Loughborough

How can we help?

Negligence can have a serious impact on your finances.
Search for more specific property negligence types that have affected you.

  For a confidential chat, call one of our experts today 0151 550 5228

Making a property negligence claim

Property professionals, such as surveyors, solicitors, builders or architects, are not immune from getting things wrong but when they do it can result in financial loss or damage. Property negligence can cover a variety of issues such as the failure to advise properly on the necessary planning and building regulations, over-valuing the property, incorrect architectural drawings, and surveys not identifying defects in the property.

When you are buying a property, surveyors and conveyancing solicitors play a vital role.  A surveyor’s expertise and knowledge are relied upon, not only for valuations but also for other decisions relating directly to a specific property. If a surveyor’s valuation is more than 10-15% above or below the identified correct value, then they are likely to be found negligent.  Most claims against conveyancing solicitors relate to their failure to investigate sufficiently the title and matters affecting that property.

If you decide to extend your home or even build a new one, it’s likely that you’ll need the services of an architect and a builder. Architects’ negligence usually relates to the drawing of plans, applications for planning permission or the design of a new build property or extension. If the architect also acts as a project manager or overseas a building team, they may fail in their duty to manage the project properly, causing mistakes and financial loss. 

When employing builders, their work must be safe and comply with building regulations and other set standards. So claims usually relate to work that does not meet these requirements, failing to complete the job within a reasonable amount of time or failing to carry out the required works at a reasonable cost. 

If you have suffered financial loss or damage as a result of a property professional’s negligence, it's important to make sure you seek specialist legal advice to determine your legal rights.

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Our expert team will call you...

We know that pursuing a negligence claim can be a stressful process – especially if you’re already handling the fallout of a property project gone wrong. View of Victorian terraced houses in London

That’s why our expert team of solicitors are on hand to support you throughout every step of the process. We’ll act fast to establish the nature of the initial agreement reached between you and the professional, and whether there was a failure to carry out the tasks with the appropriate level of skill or care.

Our Financial, Property and Professional Claims team is headed by senior solicitor Claire Critchley who has over 10 years’ experience dealing with complex legal claims against a variety of professionals including surveyors, architects, estate agents and solicitors, in addition to dealing with financial disputes involving mis-sold mortgages and interest rate swaps.

Claire also has significant past experience in representing large companies and financial institutions in a range of different legal service areas including breach of contract, debt recovery and insolvency litigation. Claire is currently leading the pursuit of a group claim in relation to a £2 million property investment case known as Enterprise House in Leicester.

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This is not about a claims culture. We just want to defend the rights of the people who are suffering because of this.

Claire Critchley

Head of Professional Negligence

Your questions... answered

What is the time limit for property negligence claims?

Professional negligence claims must be brought within six years of the day on which the negligent act occurred. If you haven’t brought a claim by this deadline, you will be unable to do so.

Sometimes, claimants aren’t actually aware of the negligence when it first occurs, and so the first rule would be unfair to these people. In this instance, the claimant would have three years from the date of discovering the negligence to bring their claim to court.

How long does a claim take?

Because the circumstances surrounding every claim and their effects are different, it’s very difficult to give a definitive answer on how long it takes to settle a claim.  Often it depends on how quickly our clients provide us with essential information, how quickly we can get your file of papers from the professional and any expert reports required, and whether the insurance companies are willing to provide realistic offers to settle the claims.

Whilst we aim to settle your claim as quickly as possible, we also want to ensure we secure the maximum compensation for you. This often means we have to do some hard negotiation with the defendants – which takes extra time.  Our aim is to balance progressing the claim as fast as possible with getting you the maximum settlement.

We realise that you’ll be keen to know about the progress of your claim so we will send you regular emails and texts to keep you up to date, and also to remind you if there is any information we’re waiting for from you.

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Professional negligence claims must be brought within six years of the day on which the negligent act occurred. If you haven’t brought a claim by this deadline, you will be unable to do so.

Sometimes, claimants aren’t actually aware of the negligence when it first occurs, and so the first rule would be unfair to these people. In this instance, the claimant would have three years from the date of discovering the negligence to bring their claim to court.

Because the circumstances surrounding every claim and their effects are different, it’s very difficult to give a definitive answer on how long it takes to settle a claim.  Often it depends on how quickly our clients provide us with essential information, how quickly we can get your file of papers from the professional and any expert reports required, and whether the insurance companies are willing to provide realistic offers to settle the claims.

Whilst we aim to settle your claim as quickly as possible, we also want to ensure we secure the maximum compensation for you. This often means we have to do some hard negotiation with the defendants – which takes extra time.  Our aim is to balance progressing the claim as fast as possible with getting you the maximum settlement.

We realise that you’ll be keen to know about the progress of your claim so we will send you regular emails and texts to keep you up to date, and also to remind you if there is any information we’re waiting for from you.

Read less

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