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GP Errors and Negligence Claims

If you have been a victim of medical negligence from your GP, it’s time to talk to Your Legal Friend.

TRUSTPILOT
8.5 | 117 Reviews

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I am very happy and satisfied with the settlement you achieved for me and the service was excellent and thank you very much

Mrs E.Swaffield
Loughborough

Making a GP errors claim

There is often a great deal of trust between a patient and their GP, particularly as the relationship has developed over a long period of time. Perhaps that’s part of the reason why negligence claims are made much less frequently against GPs than other medical professionals such as surgeons or specialists. We want to be able to trust, that our own doctor, of all people, will provide us with the standard of medical care we deserve.

Sadly, this is not always the case and GPs do make mistakes as a direct result of medical negligence. This can involve anything from failure to properly examine a patient or investigate symptoms, to performing surgical procedures when they are not qualified to do so. Other forms of medical negligence include failure to promptly act on test results.

If you have been a victim of medical negligence from your GP and you want to complain about your GP, it’s time to talk to Your Legal Friend. We have years of experience working on medical negligence cases, many of which have involved claims made against GPs. From a legal point of view, we know how complicated these cases can be. More importantly, we understand that they can leave the victim feeling incredibly vulnerable, even embarrassed. The psychological and emotional effects of medical negligence are often just as damaging as the physical impact. That’s why we are committed to guiding you through every step of the process. We will ensure that your claim is handled carefully and professionally by specialist solicitors while working alongside medical experts to guarantee the best results for you.

We strongly believe in the value of meeting our clients face-to-face, so that we can make sure all of your individual needs are being met. Because of the personal nature of medical negligence cases, we are happy to visit clients at home when appropriate. That way, you can discuss your claim in the privacy and safety of familiar surroundings, with the support of friends and family. Your Legal Friend will do whatever it takes to make the process of claiming as easy as possible. With no upfront fees or payments necessary, get in touch today to find out more.

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Our expert team will call you...

Our medical negligence team has years of experience working on a wide variety of GP negligence cases so we understand just how difficult a decision it can be to complain about a GP.

Our GP errors expert team. We deal with medical negligence claims arising from GP errors.

We ensure that your claim is handled carefully and professionally by our specialist GP negligence solicitors, while working alongside medical experts, to guarantee the best results for you.

Our medical negligence team is headed by Laura Morgan who has a wealth of experience in leading complicated, high-value GP negligence cases.

Laura is recognised by trusted industry experts, not just for GP negligence cases, but as a leader in the niche of clinical negligence and serious injury compensation.  Laura has handled a wide range of cases over her 17 years of practice and specialises in acting for children who have suffered a brain injury due to birth negligence or surgical errors, and in managing claims that have resulted in a fatal injury. Laura has won numerous large settlements for her clients including £5.4 million for a 7-year-old and £4 million for an 11-year-old child.

Laura’s expertise, experience and dedication to her clients are recognised in the Chambers guide to the Legal Profession in which she was praised for the efficiency of her approach to case handling and described as “tenacious and detail-oriented”.

Laura has been a member of the Law Society Clinical Negligence Panel since 2005 and accredited as a Senior Litigator in the Association of Personal Injury Lawyers (APIL) since 2006.  Laura is also a member of the specialist lawyers panel for Action against Medical Accidents (AvMA), the UK’s leading charity committed to patient safety and justice.

Talk to us today

For an informal, confidential chat with one of our specialist medical negligence solicitors, call us now on 0151 550 5228 (calls free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

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When would you like us to call?

The effects of medical negligence can be devastating for the individual and their families, so securing appropriate compensation for them as quickly as possible is our top priority.

Laura Morgan

Director of Medical Negligence

What our customers say

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“I found the staff to be friendly, helpful, courteous and they kept me well informed on a regular basis”

Mrs. Vora,
Loughborough

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“They acted in a sympathetic and professional manner and resolved my case very efficiently”

Mr Dowse
Leeds

  For a confidential chat, call one of our experts today 0151 550 5228

10 simple steps to claim

Step
1
Obtaining your medical records
Step
2
Providing your statement of what happened
Step
3
Minimising your loss
Step
4
Establishing that a breach of duty occurred
Step
5
Estabilishing the effect of the breach of duty
Step
86
Preparing your case for CourtCalculating the value of your claim
Step
7
Proving your loss
Step
68
Calculating the value of your claimPreparing your case for Court
Step
9
Attending the trial in Court
Step
10
Awarding your compensation claim

Your questions... answered

What is GP negligence?

‘GP negligence’ is a term sometimes used to describe a form of clinical negligence, in which a GP is the medical professional at fault.

GP negligence could include various types of malpractice such as prescription errors and the misdiagnosis of conditions.

How to complain about a GP

If you would like to know how to complain about your GP, you should ask your GP surgery for a copy of their complaints procedure. It is advisable to keep a record of who you speak to and when, as well as notes on what was discussed.

Your formal complaint should include:

  • What happened, when and where
  • Who your complaint is about
  • How you feel your issue could be resolved
  • How you can be contacted

According to the NHS Constitution, patients have the right to have a GP negligence complaint properly investigated.

You should make your complaint as soon as possible even though you have 12 months until the deadline. You should receive an acknowledgement within 21 days of making the complaint, and a full formal response within 2-4 months.

If you’re unhappy with the response you get, you can then take your complaint to the Health Services Ombudsman.

Read less

Do I have a GP negligence claim?

There are several factors that will determine whether you are entitled to compensation for a GP error:

  • Duty of care

The concept of a ‘duty of care’ is something that is outlined in the ‘Bolam test’  which is a guideline used to assess medical negligence under English law. You must be able to prove that the medical professional in question (usually a doctor or nurse) owed a duty of care to you, the patient.

  • Breach of duty

You must then be able to prove that a breach of the professional’s duty occurred.

  • Causation and financial loss

A claimant, who is able to prove that a breach of duty occurred, then has to establish ‘causation’. This means they must prove that the individual’s negligence, directly or indirectly, caused them financial loss or unnecessary pain and suffering.

Read less

Can I sue a doctor for prescribing the wrong medication?

Yes, you could be able to make a claim against a doctor if you have been the victim of a medication error causing you financial losses or damage to your health. Although, you would have to prove that a breach of duty occurred and be able to demonstrate its impact on your life.

Can I sue a pharmacy for giving me the wrong medication?

Yes, you could make a claim against if your pharmacy dispensed wrong medication.

In 2007, Phillip Dean, a pharmacist in Maidstone, Kent, was charged with manslaughter by gross negligence following the death of a patient who was given ten times the prescribed dosage of morphine.

What are the statistics on prescription errors?

In 2018, a study by universities in Manchester, Sheffield and York identified more than 230 million medication errors are made every year by the NHS. Over 22,300 result in the death of the patient.

  • At Hospital, 3 - 8 per cent of all prescription items.
  • At a General Practice, 5 per cent of prescriptions, of which 0.18 per cent were serious errors.
  • At community pharmacies, up to 3.3 per cent of dispensed medicines.

Of the one billion annual prescription items prescribed by NHS in England primary care:

  •  1.8 million serious prescribing errors are predicted each year.

 (NHS England - Stage Three: Directive -Improving medication error incident reporting and learning - March 2014)

What are the most common medication errors?

An error can occur at any stage:

  • When your doctor decides what medication and dosage you need and then writes out the prescription.
  • When the prescription is being made up and the wrong medication or dosage is dispensed at the pharmacy.

Prescription errors

  • Incorrect dosage – prescribed at a higher or lower dosage than required.
  • Incorrect medication – due to misdiagnosis or just not suitable for either patient or condition.
  • Incompatible medication - with existing patient medicines or pills.
  • Patient allergy – to an ingredient within the prescribed medication.
  • Adult dosage - prescribed for a child.
  • Unchecked repeat prescriptions – not regularly reviewed by GP during patient progress.
  • Illegible handwriting - leads to the incorrect medication being made up or stated dosage.

Dispensing errors

  • Incorrectly issued - the right medication issued to the wrong patient.
  • Incorrect labelling – the right label attached to the wrong medication.
  • Incorrect dosage - dispensed by a pharmacist.
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Should I check for medication prescription errors?

While a growing range of advanced medication is now available in packets, sachets and bottles, pharmacists will often be required to make up a patient prescription according to a doctor’s instructions. Despite strict controls to maintain the highest standards, pharmacists can still make an error.

Contraindications’ are health-related conditions which are incompatible with a medicine or treatment. To ensure that a particular medication is not going to cause harm, the pharmacist is required to request specific information from the patient or their doctor when dispensing certain medicines.

If you find an error has been made with your prescription...

Although you are responsible for advising your doctor in advance of any allergies or health conditions, you should always check that the medicine, pills or lotions received, and the stated dosage, match the original prescription.

Your first step is to bring your concerns that an error may have occurred with your prescription to the attention of the relevant doctor, hospital or pharmacy.

Read less

Are you GP negligence solicitors?

Our expert solicitors specialise in a variety of areas such as clinical negligence, professional negligence and personal injury. Our experienced clinical negligence team can help with GP negligence claims.

If you would like to find out whether you’re entitled to compensation for a GP error, call our team today on 0151 550 5228 for a confidential chat.

‘GP negligence’ is a term sometimes used to describe a form of clinical negligence, in which a GP is the medical professional at fault.

GP negligence could include various types of malpractice such as prescription errors and the misdiagnosis of conditions.

If you would like to know how to complain about your GP, you should ask your GP surgery for a copy of their complaints procedure. It is advisable to keep a record of who you speak to and when, as well as notes on what was discussed.

Your formal complaint should include:

  • What happened, when and where
  • Who your complaint is about
  • How you feel your issue could be resolved
  • How you can be contacted

According to the NHS Constitution, patients have the right to have a GP negligence complaint properly investigated.

You should make your complaint as soon as possible even though you have 12 months until the deadline. You should receive an acknowledgement within 21 days of making the complaint, and a full formal response within 2-4 months.

If you’re unhappy with the response you get, you can then take your complaint to the Health Services Ombudsman.

Read less

There are several factors that will determine whether you are entitled to compensation for a GP error:

  • Duty of care

The concept of a ‘duty of care’ is something that is outlined in the ‘Bolam test’  which is a guideline used to assess medical negligence under English law. You must be able to prove that the medical professional in question (usually a doctor or nurse) owed a duty of care to you, the patient.

  • Breach of duty

You must then be able to prove that a breach of the professional’s duty occurred.

  • Causation and financial loss

A claimant, who is able to prove that a breach of duty occurred, then has to establish ‘causation’. This means they must prove that the individual’s negligence, directly or indirectly, caused them financial loss or unnecessary pain and suffering.

Read less

Yes, you could be able to make a claim against a doctor if you have been the victim of a medication error causing you financial losses or damage to your health. Although, you would have to prove that a breach of duty occurred and be able to demonstrate its impact on your life.

Yes, you could make a claim against if your pharmacy dispensed wrong medication.

In 2007, Phillip Dean, a pharmacist in Maidstone, Kent, was charged with manslaughter by gross negligence following the death of a patient who was given ten times the prescribed dosage of morphine.

In 2018, a study by universities in Manchester, Sheffield and York identified more than 230 million medication errors are made every year by the NHS. Over 22,300 result in the death of the patient.

  • At Hospital, 3 - 8 per cent of all prescription items.
  • At a General Practice, 5 per cent of prescriptions, of which 0.18 per cent were serious errors.
  • At community pharmacies, up to 3.3 per cent of dispensed medicines.

Of the one billion annual prescription items prescribed by NHS in England primary care:

  •  1.8 million serious prescribing errors are predicted each year.

 (NHS England - Stage Three: Directive -Improving medication error incident reporting and learning - March 2014)

An error can occur at any stage:

  • When your doctor decides what medication and dosage you need and then writes out the prescription.
  • When the prescription is being made up and the wrong medication or dosage is dispensed at the pharmacy.

Prescription errors

  • Incorrect dosage – prescribed at a higher or lower dosage than required.
  • Incorrect medication – due to misdiagnosis or just not suitable for either patient or condition.
  • Incompatible medication - with existing patient medicines or pills.
  • Patient allergy – to an ingredient within the prescribed medication.
  • Adult dosage - prescribed for a child.
  • Unchecked repeat prescriptions – not regularly reviewed by GP during patient progress.
  • Illegible handwriting - leads to the incorrect medication being made up or stated dosage.

Dispensing errors

  • Incorrectly issued - the right medication issued to the wrong patient.
  • Incorrect labelling – the right label attached to the wrong medication.
  • Incorrect dosage - dispensed by a pharmacist.
Read less

While a growing range of advanced medication is now available in packets, sachets and bottles, pharmacists will often be required to make up a patient prescription according to a doctor’s instructions. Despite strict controls to maintain the highest standards, pharmacists can still make an error.

Contraindications’ are health-related conditions which are incompatible with a medicine or treatment. To ensure that a particular medication is not going to cause harm, the pharmacist is required to request specific information from the patient or their doctor when dispensing certain medicines.

If you find an error has been made with your prescription...

Although you are responsible for advising your doctor in advance of any allergies or health conditions, you should always check that the medicine, pills or lotions received, and the stated dosage, match the original prescription.

Your first step is to bring your concerns that an error may have occurred with your prescription to the attention of the relevant doctor, hospital or pharmacy.

Read less

Our expert solicitors specialise in a variety of areas such as clinical negligence, professional negligence and personal injury. Our experienced clinical negligence team can help with GP negligence claims.

If you would like to find out whether you’re entitled to compensation for a GP error, call our team today on 0151 550 5228 for a confidential chat.