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Tunisia

Tunisian holiday accidents and illnesses compensation guide

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Accidents and illnesses in Tunisia

Tunisia has everything you could ever need to enjoy a perfect sun-and-sea holiday – but what happens if you suffer an accident or injury in the midst of your getaway? A slip by the pool, an undercooked meal in a restaurant or an accident on the way to the hotel can quickly cause your dream Tunisian holiday to descend into turmoil.

Step forward, Your Legal Friend. As our name suggests, we’re here to support you in making a compensation claim against whoever is responsible for your illness or injury, whether it’s a travel operator, hotel owner, or local excursion provider. With your best interests at heart, we’ll do everything we can to ensure you get the compensation you deserve.

We have over 30 years of experience in personal injury compensation claims and a 95% success rate so we have both the skills and experience our clients need.  Our expertise is backed by our no-win, no-fee guarantee, which means you won’t pay a penny unless we win your claim.

We’ve already secured over £200,000,000 for our clients in the last ten years alone. Let us help compensate you for the pain and stress caused by your holiday accident or injury.

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Our expert team will call you...

Our holiday illness team have years of experience pursuing claims on behalf of disappointed holidaymakers.

Our Tunisia holiday claims expert team.

At Your Legal Friend, our experienced holiday sickness solicitors will review your case for holiday illness compensation and take you step by step through the process of pursuing your holiday sickness claim.

If you’d like advice as to whether you might be able to pursue a holiday illness claim, either call our freephone number or submit your details through the form on this page and we’ll be in touch to schedule a phone call at a time that’s convenient for you. If you decide that you’d like to start a claim, one of our lawyers will be able to tell you whether you can enter into a No Win, No Fee agreement*. A ‘No Win, No Fee’ agreement means that in the event your claim is unsuccessful, and you have co-operated fully with us throughout, you won’t have to pay any legal costs, so there’s no financial risk to you.

Talk to us today

For an informal, confidential chat with one of our specialist medical negligence solicitors, call us now on 0151 550 5228(calls free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

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Request a callback that suits you

When would you like us to call?

There are many people injured in accidents each year through no fault of their own and the circumstances will be different in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximum compensation you deserve.

Alison Saul

Director of Personal Injury

What our customers say

Mrs. Vora's portrait

“I found the staff to be friendly, helpful, courteous and they kept me well informed on a regular basis”

Mrs. Vora,
Loughborough

A photo of Mr Dowse

“They acted in a sympathetic and professional manner and resolved my case very efficiently”

Mr Dowse
Leeds

  For a confidential chat, call one of our experts today 0151 550 5228

10 simple steps to claim

Step
1
Obtaining a full description of your accident or illness
Step
2
Obtaining your medical records
Step
3
Contacting the company responsible for your accident or illness
Step
4
Arranging your medical assessment
Step
5
Collating details of your financial loss
Step
86
Negotiating the maximum settlement possibleProviding you with our valuation of your losses
Step
7
Sending your valuation to the other party's insurer
Step
68
Providing you with our valuation of your lossesNegotiating the maximum settlement possible
Step
9
Issuing Court proceedings
Step
10
Sending you your compensation payment

Your questions... answered

What are some common accidents and illnesses in Tunisia?

The beautiful beaches and stunning all-inclusive resorts of Tunisia have always attracted UK holidaymakers – and the vast majority of them have enjoyed wonderful, memorable holidays to this country. Unfortunately, the small minority have experienced accidents, injuries and illnesses which marred the entire experience and even cut short some holidays entirely. Here are some of the most common illnesses and injuries tourists might face when visiting Tunisia:

Travel bugs: salmonella, food poisoning, typhoid, etc

The most common types of illness that tourists visiting Tunisia contract include salmonella, E.coli, dysentery, campylobacter, giardiasis and cryptosporidium. These are all serious conditions that can be picked up as a result of eating undercooked or contaminated food. Food that’s been re-heated or left to stand (such as on hotel buffets) can also be dangerous for tourists to consume.

While some holiday operators will swear that tourist illness is down to a change in climate or diet, we’ve got many years of experience in making personal injury claims on behalf of holidaymakers that fell ill on their trip to Tunisia.

Trips, slips and falls

All it takes is a trailing wire in a hotel, a slippery floor inside a museum or an unsafe balcony, and a serious accident could occur. Most holidaymakers experiencing trips or slips come away with only their ego slightly bruised, but in more serious cases, these accidents can cause broken bones and severe muscle strains.

Road traffic accidents

Tunisia’s main cities are busy and chaotic, with traffic conditions deemed very dangerous for those who aren’t accustomed to the Tunisian road systems. If you’ve been involved in a road traffic accident, either as a pedestrian, a motorist or a passenger, we could help you claim compensation.

Read less

What can you claim for?

Compensation for accidents and illnesses abroad can only be claimed for package holidays, most of which are covered by the Package Travel Regulations 1992. Under Regulation 2(1), hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.

This Regulation states that a package must include the pre-arranged combination of at least two of the following components:

  • Transport
  • Accommodation
  • Other tourist services that are additional to transport or accommodation, and which account for a significant proportion of the package.  This can include pre-booked excursions.

If you are harmed while using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to make a claim for compensation.

Your package holiday organiser can be held responsible if you suffered an injury caused by an accident or illness that happened anywhere on hotel property. They can also be held responsible if an accident takes place or your illness is caused either:

  • On a pre-booked excursion bought in the UK, or
  • During a holiday service provided as part of your package bought in the UK.

However, your package holiday organiser is unlikely to be held responsible if:

  • Your accident or illness happened during an excursion booked at the hotel or resort, which was not included in your pre-booked package bought in the UK.
  • An accident happened away from your hotel – unless it was during an excursion you bought in the UK as part of your package.
  • You tripped on a badly maintained pavement in the local town centre.
  • The accident was your fault, i.e. you broke the safety rules
  • Your illness was caused by eating at a local restaurant that was not included as part of your package holiday.
Read less

What are some Tunisian holiday hotspots?

About Tunisia

Tunisia is a richly diverse country with an interesting history, and its allure for tourists has lasted for decades. It has a stunning climate, a beautiful coastline and an enormous array of luxury hotels and boutique accommodation to choose from – in fact everything a family, couple or group of friends could want on a dream trip to Africa.

Tunisian holiday hotspots

Hammamet is Tunisia’s first and original tourist resort – and it has everything a family might look for on a holiday, with beautiful hotels and a gorgeous coastline.

Skanes is a popular area for the families looking for a quieter destination. With miles of golden shoreline, plenty of quiet hotels to choose from, and lots of family-friendly entertainment on offer, families and groups continue to flock to this region.

For those who seek a little bit of island hopping, the island of Djerba sits just off the coat of Tunisia. Here you’ll find miles of pristine deserts and gorgeous whitewashed towns, as well as an array of craft and food markets that appear during the high season.

Tunisia is also a hive of activity for those who seek an adrenaline rush. Visitors can enjoy sailing and water-sports, as well as camel rides or quad bike experiences on vast expanses of desert. Movie fans can visit locations where Star Wars and Indiana Jones were filmed, and there are plenty of family-friendly activities to enjoy, including golf and water parks.

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What is the time limit on making a claim?

The Package Travel Regulations 1992 allow you 3 years to make a claim from the date when the illness or accident occurred.  However if your illness or accident happened on a cruise, this would be governed by the Athens Convention which are a different set of regulations that  only allow 2 years in which to make a claim.

How to claim your compensation?

If you’ve had a holiday ruined by an accident that wasn’t your fault, or an illness you’ve picked up as a result of someone else’s negligence, Your Legal Friend could help. We’ll support you in making a compensation claim for the pain and stress caused to you while you were abroad, as well as covering additional travel costs and any future medical treatments that might be required throughout your recovery.

First of all, we need to understand what happened to you and why you believe the accident or illness was not your fault. We’ll take statements from you and any witnesses, obtain incident reports, and search for medical reports to get a better idea of what happened, how you were affected, what treatment you were given, and whether you are still suffering from your injury or illness.

Then we’ll launch a thorough investigation, with the aim of identifying who was at fault for your injury or illness. Once we’ve discovered whose negligence caused this, can then assess how likely your claim is to succeed and how much compensation we can secure for you.

If you then agree to go ahead, we’ll send your claim to whoever is responsible for your injuries or illness. They can either accept the claim and seek to negotiate a settlement with you – this is often the preferred choice of many larger firms looking to protect their reputation – or they can reject the claim in which case we take the case to Court. In this instance, we’ll manage the process of preparing your claim to go to Court and support you every step of the way.

Receiving compensation

If your claim is successful, you’ll be awarded compensation. How much you’ll be awarded depends on various criteria:

  • The severity of the injury or illness. A broken bone or amputation is likely to be classed as far more serious than a muscle strain or stomach bug.
  • How your life has been affected. Some unfortunate holidaymakers experience life-changing injuries or illnesses while abroad – the compensation awarded will reflect this.
  • Whether you’ve been left out of pocket. Medical bills and additional travel expenses can wreak havoc on a family’s finances. This part of the compensation sees that you’re adequately compensated for your losses.
  • Whether you’ll need extra support in the future. If your injury or illness will lead to loss of income, or if you’ll need ongoing treatment and care to deal with the injury, this will be taken into account.
Read less

The beautiful beaches and stunning all-inclusive resorts of Tunisia have always attracted UK holidaymakers – and the vast majority of them have enjoyed wonderful, memorable holidays to this country. Unfortunately, the small minority have experienced accidents, injuries and illnesses which marred the entire experience and even cut short some holidays entirely. Here are some of the most common illnesses and injuries tourists might face when visiting Tunisia:

Travel bugs: salmonella, food poisoning, typhoid, etc

The most common types of illness that tourists visiting Tunisia contract include salmonella, E.coli, dysentery, campylobacter, giardiasis and cryptosporidium. These are all serious conditions that can be picked up as a result of eating undercooked or contaminated food. Food that’s been re-heated or left to stand (such as on hotel buffets) can also be dangerous for tourists to consume.

While some holiday operators will swear that tourist illness is down to a change in climate or diet, we’ve got many years of experience in making personal injury claims on behalf of holidaymakers that fell ill on their trip to Tunisia.

Trips, slips and falls

All it takes is a trailing wire in a hotel, a slippery floor inside a museum or an unsafe balcony, and a serious accident could occur. Most holidaymakers experiencing trips or slips come away with only their ego slightly bruised, but in more serious cases, these accidents can cause broken bones and severe muscle strains.

Road traffic accidents

Tunisia’s main cities are busy and chaotic, with traffic conditions deemed very dangerous for those who aren’t accustomed to the Tunisian road systems. If you’ve been involved in a road traffic accident, either as a pedestrian, a motorist or a passenger, we could help you claim compensation.

Read less

Compensation for accidents and illnesses abroad can only be claimed for package holidays, most of which are covered by the Package Travel Regulations 1992. Under Regulation 2(1), hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.

This Regulation states that a package must include the pre-arranged combination of at least two of the following components:

  • Transport
  • Accommodation
  • Other tourist services that are additional to transport or accommodation, and which account for a significant proportion of the package.  This can include pre-booked excursions.

If you are harmed while using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to make a claim for compensation.

Your package holiday organiser can be held responsible if you suffered an injury caused by an accident or illness that happened anywhere on hotel property. They can also be held responsible if an accident takes place or your illness is caused either:

  • On a pre-booked excursion bought in the UK, or
  • During a holiday service provided as part of your package bought in the UK.

However, your package holiday organiser is unlikely to be held responsible if:

  • Your accident or illness happened during an excursion booked at the hotel or resort, which was not included in your pre-booked package bought in the UK.
  • An accident happened away from your hotel – unless it was during an excursion you bought in the UK as part of your package.
  • You tripped on a badly maintained pavement in the local town centre.
  • The accident was your fault, i.e. you broke the safety rules
  • Your illness was caused by eating at a local restaurant that was not included as part of your package holiday.
Read less

About Tunisia

Tunisia is a richly diverse country with an interesting history, and its allure for tourists has lasted for decades. It has a stunning climate, a beautiful coastline and an enormous array of luxury hotels and boutique accommodation to choose from – in fact everything a family, couple or group of friends could want on a dream trip to Africa.

Tunisian holiday hotspots

Hammamet is Tunisia’s first and original tourist resort – and it has everything a family might look for on a holiday, with beautiful hotels and a gorgeous coastline.

Skanes is a popular area for the families looking for a quieter destination. With miles of golden shoreline, plenty of quiet hotels to choose from, and lots of family-friendly entertainment on offer, families and groups continue to flock to this region.

For those who seek a little bit of island hopping, the island of Djerba sits just off the coat of Tunisia. Here you’ll find miles of pristine deserts and gorgeous whitewashed towns, as well as an array of craft and food markets that appear during the high season.

Tunisia is also a hive of activity for those who seek an adrenaline rush. Visitors can enjoy sailing and water-sports, as well as camel rides or quad bike experiences on vast expanses of desert. Movie fans can visit locations where Star Wars and Indiana Jones were filmed, and there are plenty of family-friendly activities to enjoy, including golf and water parks.

Read less

The Package Travel Regulations 1992 allow you 3 years to make a claim from the date when the illness or accident occurred.  However if your illness or accident happened on a cruise, this would be governed by the Athens Convention which are a different set of regulations that  only allow 2 years in which to make a claim.

If you’ve had a holiday ruined by an accident that wasn’t your fault, or an illness you’ve picked up as a result of someone else’s negligence, Your Legal Friend could help. We’ll support you in making a compensation claim for the pain and stress caused to you while you were abroad, as well as covering additional travel costs and any future medical treatments that might be required throughout your recovery.

First of all, we need to understand what happened to you and why you believe the accident or illness was not your fault. We’ll take statements from you and any witnesses, obtain incident reports, and search for medical reports to get a better idea of what happened, how you were affected, what treatment you were given, and whether you are still suffering from your injury or illness.

Then we’ll launch a thorough investigation, with the aim of identifying who was at fault for your injury or illness. Once we’ve discovered whose negligence caused this, can then assess how likely your claim is to succeed and how much compensation we can secure for you.

If you then agree to go ahead, we’ll send your claim to whoever is responsible for your injuries or illness. They can either accept the claim and seek to negotiate a settlement with you – this is often the preferred choice of many larger firms looking to protect their reputation – or they can reject the claim in which case we take the case to Court. In this instance, we’ll manage the process of preparing your claim to go to Court and support you every step of the way.

Receiving compensation

If your claim is successful, you’ll be awarded compensation. How much you’ll be awarded depends on various criteria:

  • The severity of the injury or illness. A broken bone or amputation is likely to be classed as far more serious than a muscle strain or stomach bug.
  • How your life has been affected. Some unfortunate holidaymakers experience life-changing injuries or illnesses while abroad – the compensation awarded will reflect this.
  • Whether you’ve been left out of pocket. Medical bills and additional travel expenses can wreak havoc on a family’s finances. This part of the compensation sees that you’re adequately compensated for your losses.
  • Whether you’ll need extra support in the future. If your injury or illness will lead to loss of income, or if you’ll need ongoing treatment and care to deal with the injury, this will be taken into account.
Read less

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