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Spain

Spain Holiday Compensation Guide

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Making a claim for an accident or illness in Spain

Spain has been the top tourist destination for Brits heading abroad for decades – and it’s easy to see why. The southern coast, opening onto the Mediterranean, is home to some of the most tourist-friendly resorts, including Benidorm and Malaga, while the two main cities, Madrid and Barcelona, are international destinations of the highest standard. Marbella and Palma offer upmarket getaways, young holidaymakers head to Ibiza in their droves, and those looking for a cheap and cheerful family holiday can flock to the Costa Del Sol for a good dose of sun, sea and sand.

Unfortunately for some tourists, an annual holiday to Spain can quickly descend into chaos thanks to an illness or accident abroad. All it takes is a slip by the pool, a trip in the local airport, undercooked food, or a piece of faulty equipment on an excursion, and holidaymakers face spending the rest of their stay confined to their hotel room, or worse, recovering in a Spanish hospital.

At Your Legal Friend, we can help if you’ve been involved in an accident or experienced an illness while on holiday in Spain. Our expert team of personal injury lawyers can support you in making a claim against whoever is responsible, whether it’s your travel operator, your airline, or an excursion provider.

With a 95% success rate in personal injury compensation, we’re confident we have the skills and experience to manage your claims successfully. We’ve successfully claimed over £200,000,000 for our clients in the last ten years alone, and with thirty years of experience behind us, we could help you secure the compensation that you deserve.

Spanish holiday hotspots

Barcelona is renowned as Spain’s second city, but it dwarfs the capital, Madrid, in terms of tourism. This city has it all: it’s situated right on the coast, so tourists can enjoy a beach holiday without venturing too far from the city. It has majestic monuments, including the staggering Sagrada Familia, which still remains unfinished, decades after construction began. It is home to one of the world’s most successful football teams, and above all, it’s incredibly welcoming to tourists from across the globe.

There are other magical cities that make Spain special. Madrid, the capital, and the old capital of Toledo are a huge draw for tourists, while cities like Valencia and Bilbao also have enormous appeal among holidaymakers looking for sun, sea and sand.

While the cities of Spain certainly hold an appeal for tourists, many Brits choose to head Costa Blanca or Costa del Sol in search of some relaxation and sandy beaches. Costa Blanca is one of the most visited places in Europe thanks to its lively towns, stunning white coast and the ability to work on a tan. The traditional villages that lined the coast have become resorts giving tourists access to everything that they need but tucked away along the coast visitors can still find hidden old-towns among the bustling nightlife. 

Costa del Sol has long attracted tourists to its shores and despite the urbanisation of the area you can still find picturesque and traditional Spanish towns along with sandy beaches, bars and all the other tourist activities you would expect.

Down in the south, you’ll find the majestic Andalucian cities of Sevilla and Granada.  With their spectacular Moorish citadels and cathedrals, like the Alhambra, the Alacazar and the Mezquita, they are a cultural delight for tourists.

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Our expert team will call you...

Our holiday illness team have years of experience pursuing claims on behalf of disappointed holidaymakers.

Our Spain holiday claims expert team.

At Your Legal Friend, our experienced holiday sickness solicitors will review your case for holiday illness compensation and take you step by step through the process of pursuing your holiday sickness claim.

If you’d like advice as to whether you might be able to pursue a holiday illness claim, either call our freephone number or submit your details through the form on this page and we’ll be in touch to schedule a phone call at a time that’s convenient for you. If you decide that you’d like to start a claim, one of our lawyers will be able to tell you whether you can enter into a No Win, No Fee agreement*. A ‘No Win, No Fee’ agreement means that in the event your claim is unsuccessful, and you have co-operated fully with us throughout, you won’t have to pay any legal costs, so there’s no financial risk to you.

Talk to us today

For an informal, confidential chat with one of our specialist medical negligence solicitors, call us now on 0151 550 5228(calls free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

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Request a callback that suits you

When would you like us to call?

There are many people injured in accidents each year through no fault of their own and the circumstances will be different in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximum compensation you deserve.

Alison Saul

Director of Personal Injury

What our customers say

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“I found the staff to be friendly, helpful, courteous and they kept me well informed on a regular basis”

Mrs. Vora,
Loughborough

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“They acted in a sympathetic and professional manner and resolved my case very efficiently”

Mr Dowse
Leeds

  For a confidential chat, call one of our experts today 0151 550 5228

10 simple steps to claim

Step
1
Obtaining a full description of your accident or illness
Step
2
Obtaining your medical records
Step
3
Contacting the company responsible for your accident or illness
Step
4
Arranging your medical assessment
Step
5
Collating details of your financial loss
Step
86
Negotiating the maximum settlement possibleProviding you with our valuation of your losses
Step
7
Sending your valuation to the other party's insurer
Step
68
Providing you with our valuation of your lossesNegotiating the maximum settlement possible
Step
9
Issuing Court proceedings
Step
10
Sending you your compensation payment

Your questions... answered

What are some of the most common illnesses and injuries that affect tourists in Spain?

Despite being tourist-friendly, holidaymakers in Spain can experience accidents and illnesses that turn their trip upside-down. Here are some of the most common types of accident and illness in Spain:

Food poisoning, salmonella, travel bugs

Hotel buffets, undercooked food and contamination of food products can all cause food poisoning in Spain, and there are a range of other illnesses that can keep holidaymakers confined to their hotel rooms for large chunks of their holiday.

Swimming pools are also a hive of harmful bacteria, especially if they’re not regularly cleaned. We’ve helped many holidaymakers pursue claims against hotel chains and resorts after they contracted illnesses from unclean swimming pools.

Slips and trips

A slip or a trip can be harmless, with the only injury sustained to the victim’s ego. Unfortunately, some trips can be much more serious, causing fractures, bone breakages and more severe muscle injuries that can take many months to heal. If you’ve slipped or tripped in your hotel, in a local restaurant or another venue while staying in Spain, we could help you claim compensation.

Excursions and coach trips

Many tourists visiting Spain like to go on excursions to marvel at some of the country’s other attractions. Unfortunately, some of these trips can be run by travel operators with no regard for health and safety regulations. If you experience an accident or fall ill while on one of these coach trips or excursions, you could pursue a claim.

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What can you claim for?

Compensation for accidents and illnesses abroad can only be claimed for package holidays, most of which are covered by the Package Travel Regulations 1992. Under Regulation 2(1), hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.

This Regulation states that a package must include the pre-arranged combination of at least two of the following components:

  • Transport
  • Accommodation
  • Other tourist services that are additional to transport or accommodation, and which account for a significant proportion of the package.  This can include pre-booked excursions.

If you are harmed while using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to make a claim for compensation.

Your package holiday organiser can be held responsible if you suffered an injury caused by an accident or illness that happened anywhere on hotel property. They can also be held responsible if an accident takes place or your illness is caused either:

  • On a pre-booked excursion bought in the UK, or
  • During a holiday service provided as part of your package bought in the UK.

However, your package holiday organiser is unlikely to be held responsible if:

  • Your accident or illness happened during an excursion booked at the hotel or resort, which was not included in your pre-booked package bought in the UK.
  • An accident happened away from your hotel – unless it was during an excursion you bought in the UK as part of your package.
  • You tripped on a badly maintained pavement in the local town centre.
  • The accident was your fault, i.e. you broke the safety rules
  • Your illness was caused by eating at a local restaurant that was not included as part of your package holiday.
Read less

Despite being tourist-friendly, holidaymakers in Spain can experience accidents and illnesses that turn their trip upside-down. Here are some of the most common types of accident and illness in Spain:

Food poisoning, salmonella, travel bugs

Hotel buffets, undercooked food and contamination of food products can all cause food poisoning in Spain, and there are a range of other illnesses that can keep holidaymakers confined to their hotel rooms for large chunks of their holiday.

Swimming pools are also a hive of harmful bacteria, especially if they’re not regularly cleaned. We’ve helped many holidaymakers pursue claims against hotel chains and resorts after they contracted illnesses from unclean swimming pools.

Slips and trips

A slip or a trip can be harmless, with the only injury sustained to the victim’s ego. Unfortunately, some trips can be much more serious, causing fractures, bone breakages and more severe muscle injuries that can take many months to heal. If you’ve slipped or tripped in your hotel, in a local restaurant or another venue while staying in Spain, we could help you claim compensation.

Excursions and coach trips

Many tourists visiting Spain like to go on excursions to marvel at some of the country’s other attractions. Unfortunately, some of these trips can be run by travel operators with no regard for health and safety regulations. If you experience an accident or fall ill while on one of these coach trips or excursions, you could pursue a claim.

Read less

Compensation for accidents and illnesses abroad can only be claimed for package holidays, most of which are covered by the Package Travel Regulations 1992. Under Regulation 2(1), hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.

This Regulation states that a package must include the pre-arranged combination of at least two of the following components:

  • Transport
  • Accommodation
  • Other tourist services that are additional to transport or accommodation, and which account for a significant proportion of the package.  This can include pre-booked excursions.

If you are harmed while using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to make a claim for compensation.

Your package holiday organiser can be held responsible if you suffered an injury caused by an accident or illness that happened anywhere on hotel property. They can also be held responsible if an accident takes place or your illness is caused either:

  • On a pre-booked excursion bought in the UK, or
  • During a holiday service provided as part of your package bought in the UK.

However, your package holiday organiser is unlikely to be held responsible if:

  • Your accident or illness happened during an excursion booked at the hotel or resort, which was not included in your pre-booked package bought in the UK.
  • An accident happened away from your hotel – unless it was during an excursion you bought in the UK as part of your package.
  • You tripped on a badly maintained pavement in the local town centre.
  • The accident was your fault, i.e. you broke the safety rules
  • Your illness was caused by eating at a local restaurant that was not included as part of your package holiday.
Read less

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