What happens when your dream holiday destination turns into a nightmare?
What happens when your dream holiday destination turns into a nightmare?
I am very happy and satisfied with the settlement you achieved for me and the service was excellent and thank you very much
Mrs E.Swaffield
Loughborough
The beautiful country of Portugal has always been a hit with British holidaymakers, with its cluster of beautiful cities, its pristine beaches, its great golfing resorts and its wonderful culture. From the cosmopolitan cities of Porto and Lisbon to the southern beach resorts that are family favourites, there’s something for everyone in Portugal.
Lisbon is Portugal’s capital and an increasingly popular destination with tourists. With a distinctly Mediterranean feel, Lisbon has a variety of world-famous museums and heritage sites, plus plenty of beautiful local beaches for those looking to top up their tan.
Funchal was declared a city in its own right back in the 1500s and is now renowned as the capital of Madeira, the autonomous island just off the coast of North Africa. The city is now renowned for its wine and crafts, and it continues to attract visitors that are looking for a city break without the bustle of most European capitals.
Read moreWith twenty different beaches to choose from, a wealth of golf courses and an array of family-friendly hotels, Albufeira is the prime holiday destination in Portugal. The area sits at the very southern tip of Portugal, offering spectacular sunsets and views, as well as breath-taking cliffs and historic fortresses.
But what happens when your dream trip to Portugal goes horribly wrong? Accidents, injuries and illnesses are thankfully fairly rare, but when they do happen to tourists, they can ruin an entire holiday.
At Your Legal Friend, we know exactly how stressful and traumatic an injury or illness abroad can be. Navigating foreign hospitals with significant language barriers can be overwhelming, not to mention the fact that there are often costly medical bills and additional travel expenses to take care of.
That’s why our team of specialist personal injury lawyers can help you pursue your holiday compensation claim. If you’ve been injured or fallen ill while holidaying in Portugal, through no fault of your own, we can help you make a compensation claim that will hold whoever is responsible to account.
Read lessOur holiday illness team have years of experience pursuing claims on behalf of disappointed holidaymakers.
At Your Legal Friend, our experienced holiday injury solicitors will review your case for holiday compensation and take you step by step through the process of pursuing your holiday sickness claim.
Read moreIf you’d like advice as to whether you might be able to pursue a holiday accident or illness claim, either call our freephone number or submit your details through the form on this page and we’ll be in touch to schedule a phone call at a time that’s convenient for you. If you decide that you’d like to start a claim, one of our lawyers will be able to tell you whether you can enter into a No Win, No Fee agreement. A ‘No Win, No Fee’ agreement means that in the event your claim is unsuccessful, and you have co-operated fully with us throughout, you won’t have to pay any legal costs, so there’s no financial risk to you.
For an informal, confidential chat with one of our specialist medical negligence solicitors, call us now (calls free from landlines and mobiles). Or just complete the 'Start a new claim’ form and we'll call you back.
Read lessWe'll never sell your data or contact you unnecessarily. Your Legal Friend is a secure and private website.
There are many people injured in accidents each year through no fault of their own and the circumstances will be different in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximum compensation you deserve.
Director of Personal Injury
“I found the staff to be friendly, helpful, courteous and they kept me well informed on a regular basis”
Mrs. Vora,
Loughborough
“They acted in a sympathetic and professional manner and resolved my case very efficiently”
Mr Dowse
Leeds
Here are some of the main accidents and injuries tourists may face if they visit Portugal:
Food poisoning and travel bugs
Hotel buffets, undercooked food, unhygienic food handling practices and contamination of food products can all cause food poisoning or parasites, as well as a range of other illnesses that can keep holidaymakers confined to their hotel rooms for large chunks of their holiday.
Swimming pools are also a hotbed of bacteria, especially if they’re not cleaned or maintained properly.
Read moreTrips, slips and falls
A slip or a trip can be harmless, resulting in some embarrassment and perhaps a small bruise – but they can also cause fractures, bone breakages and more severe muscle injuries that can take many months to heal.
Excursions, accidents in airports, transfers, coach trips
Many tourists visiting Portugal like to go on coach trips and other excursions to see some of the country’s other attractions. Unfortunately, some of these trips can be run by travel operators with a limited grasp of health and safety regulations. If you experience an accident or fall ill as a result, you could pursue a claim.
Accidents can happen even before your holiday starts. You may have been injured boarding or disembarking a plane, had an item fall on you from an overhead locker, or been injured retrieving your luggage from the carousel or during your transfer to your hotel. As these are all covered by your package holiday, you could have a valid compensation claim.
Read lessCompensation for accidents and illnesses abroad can only be claimed for package holidays, most of which are covered by the Package Travel Regulations 1992. Under Regulation 2(1), hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.
This Regulation states that a package must include the pre-arranged combination of at least two of the following components:
If you are harmed while using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to make a claim for compensation.
The Package Travel Regulations allow you 3 years to make a claim from the date when the illness or accident occurred. However, if your illness or accident happened on a cruise, this would be governed by the Athens Convention which are a different set of regulations that only allow 2 years in which to make a claim.
If you’ve had a holiday ruined by an accident that wasn’t your fault, or an illness you’ve picked up as a result of someone else’s negligence, Your Legal Friend could help. We’ll support you in making a compensation claim for the pain and stress caused to you while you were abroad, as well as covering additional travel costs and any future medical treatments that might be required throughout your recovery.
First of all, we need to understand what happened to you and why you believe the accident or illness was not your fault. We’ll take statements from you and any witnesses, obtain incident reports, and search for medical reports to get a better idea of what happened, how you were affected, what treatment you were given, and whether you are still suffering from your injury or illness.
Read moreThen we’ll launch a thorough investigation, with the aim of identifying who was at fault for your injury or illness. Once we’ve discovered whose negligence caused this, can then assess how likely your claim is to succeed and how much compensation we can secure for you.
If you then agree to go ahead, we’ll send your claim to whoever is responsible for your injuries or illness. They can either accept the claim and seek to negotiate a settlement with you – this is often the preferred choice of many larger firms looking to protect their reputation – or they can reject the claim in which case we take the case to Court. In this instance, we’ll manage the process of preparing your claim to go to Court and support you every step of the way.
Read lessIf your claim is successful, you’ll be awarded compensation. How much you’ll be awarded depends on various criteria:
Here are some of the main accidents and injuries tourists may face if they visit Portugal:
Food poisoning and travel bugs
Hotel buffets, undercooked food, unhygienic food handling practices and contamination of food products can all cause food poisoning or parasites, as well as a range of other illnesses that can keep holidaymakers confined to their hotel rooms for large chunks of their holiday.
Swimming pools are also a hotbed of bacteria, especially if they’re not cleaned or maintained properly.
Read moreTrips, slips and falls
A slip or a trip can be harmless, resulting in some embarrassment and perhaps a small bruise – but they can also cause fractures, bone breakages and more severe muscle injuries that can take many months to heal.
Excursions, accidents in airports, transfers, coach trips
Many tourists visiting Portugal like to go on coach trips and other excursions to see some of the country’s other attractions. Unfortunately, some of these trips can be run by travel operators with a limited grasp of health and safety regulations. If you experience an accident or fall ill as a result, you could pursue a claim.
Accidents can happen even before your holiday starts. You may have been injured boarding or disembarking a plane, had an item fall on you from an overhead locker, or been injured retrieving your luggage from the carousel or during your transfer to your hotel. As these are all covered by your package holiday, you could have a valid compensation claim.
Read lessCompensation for accidents and illnesses abroad can only be claimed for package holidays, most of which are covered by the Package Travel Regulations 1992. Under Regulation 2(1), hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.
This Regulation states that a package must include the pre-arranged combination of at least two of the following components:
If you are harmed while using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to make a claim for compensation.
The Package Travel Regulations allow you 3 years to make a claim from the date when the illness or accident occurred. However, if your illness or accident happened on a cruise, this would be governed by the Athens Convention which are a different set of regulations that only allow 2 years in which to make a claim.
If you’ve had a holiday ruined by an accident that wasn’t your fault, or an illness you’ve picked up as a result of someone else’s negligence, Your Legal Friend could help. We’ll support you in making a compensation claim for the pain and stress caused to you while you were abroad, as well as covering additional travel costs and any future medical treatments that might be required throughout your recovery.
First of all, we need to understand what happened to you and why you believe the accident or illness was not your fault. We’ll take statements from you and any witnesses, obtain incident reports, and search for medical reports to get a better idea of what happened, how you were affected, what treatment you were given, and whether you are still suffering from your injury or illness.
Read moreThen we’ll launch a thorough investigation, with the aim of identifying who was at fault for your injury or illness. Once we’ve discovered whose negligence caused this, can then assess how likely your claim is to succeed and how much compensation we can secure for you.
If you then agree to go ahead, we’ll send your claim to whoever is responsible for your injuries or illness. They can either accept the claim and seek to negotiate a settlement with you – this is often the preferred choice of many larger firms looking to protect their reputation – or they can reject the claim in which case we take the case to Court. In this instance, we’ll manage the process of preparing your claim to go to Court and support you every step of the way.
Read lessIf your claim is successful, you’ll be awarded compensation. How much you’ll be awarded depends on various criteria:
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