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Montenegro

Montenegro Holiday Compensation Guide

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Making a claim for an accident or illness in Montenegro

The small Balkan country of Montenegro is fast becoming a European holiday hotspot. With incredibly rugged scenery, friendly locals, a rich and intriguing history, and wonderful cuisine, it’s little wonder that holidaymakers from across the globe are flocking to this Adriatic gem.

But what happens when your trip to Montenegro turns sour? Who do you turn to when a sudden illness strikes, or a serious injury threatens not just your trip, but your future income?

At Your Legal Friend, our friendly team of expert solicitor’s friendly team will support you throughout your claim and fight to ensure you win the compensation you deserve.

Whether you were involved in a road traffic accident, suffered an injury while playing water sports, or simply slipped in your hotel lobby, we can take your case further. We also manage illness claims – perhaps you suffered food poisoning, or a serious infection as a result of drinking contaminated water. Whatever the cause of your accident or illness, we’re here to help.

We also offer a no-win, no-fee guarantee that ensures you won’t pay a penny unless we’re successful – a real weight off your mind if you’re still dealing with medical bills or travel expenses.

For more information, and to start your claim today, get in touch with us today.

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Our expert team will call you...

Our holiday illness team have years of experience pursuing claims on behalf of disappointed holidaymakers.

Our Montenegro holiday claims expert team.

At Your Legal Friend, our experienced holiday sickness solicitors will review your case for holiday illness compensation and take you step by step through the process of pursuing your holiday sickness claim.

If you’d like advice as to whether you might be able to pursue a holiday illness claim, either call our freephone number or submit your details through the form on this page and we’ll be in touch to schedule a phone call at a time that’s convenient for you. If you decide that you’d like to start a claim, one of our lawyers will be able to tell you whether you can enter into a No Win, No Fee agreement*. A ‘No Win, No Fee’ agreement means that in the event your claim is unsuccessful, and you have co-operated fully with us throughout, you won’t have to pay any legal costs, so there’s no financial risk to you.

Talk to us today

For an informal, confidential chat with one of our specialist medical negligence solicitors, call us now on 0151 550 5228(calls free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

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Request a callback that suits you

When would you like us to call?

There are many people injured in accidents each year through no fault of their own and the circumstances will be different in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximum compensation you deserve.

Alison Saul

Director of Personal Injury

What our customers say

Mrs. Vora's portrait

“I found the staff to be friendly, helpful, courteous and they kept me well informed on a regular basis”

Mrs. Vora,
Loughborough

A photo of Mr Dowse

“They acted in a sympathetic and professional manner and resolved my case very efficiently”

Mr Dowse
Leeds

  For a confidential chat, call one of our experts today 0151 550 5228

10 simple steps to claim

Step
1
Obtaining a full description of your accident or illness
Step
2
Obtaining your medical records
Step
3
Contacting the company responsible for your accident or illness
Step
4
Arranging your medical assessment
Step
5
Collating details of your financial loss
Step
86
Negotiating the maximum settlement possibleProviding you with our valuation of your losses
Step
7
Sending your valuation to the other party's insurer
Step
68
Providing you with our valuation of your lossesNegotiating the maximum settlement possible
Step
9
Issuing Court proceedings
Step
10
Sending you your compensation payment

Your questions... answered

What are some of the most common illnesses and injuries that affect tourists in Montenegro?

Road traffic accidents

The tourist areas of Montenegro get exceptionally busy during the summer months, so road traffic accident rates are relatively high. Although a small bump usually won’t cause any lasting damage, a major crash can cause serious injury and holidays to be cut short.

Animal related injuries

Snakes are relatively common in Montenegro. So snake bites can happen to tourists if they are on an excursion or if they find their way into hotels and restaurants. Although anti venom is widely available at health centres, snake bites can be nasty and have a range of unpleasant side effects. There are instances of rabies in Montenegro in dogs, bats and other mammals. Vaccination is advisable for children and those going off the beaten path, such as on an adventure travel holiday.

Slips, trips and falls

Uneven surfaces, unsecured barriers and wet floors are all potential dangers. If this occurs on holiday, the after effects can be tremendous. Sometimes causing irreversible injuries, holidaymakers can end up going home with a lot more than just memories.

Food

Hepatitis A can be contracted through contaminated food and water in Montenegro. Food poisoning is also common in hotels and complexes, especially where buffet food is served. Food that has been sat for long periods of time at incorrect temperatures can be a breeding ground for bacteria. Suffering from food poisoning is bad enough at home, but when it strikes mid-way through a holiday, it can be tremendously distressing. Hygiene standards at roadside stalls and some local cafes can be well below what you might expect, leading to upset stomachs.

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What can you claim for?

Compensation for accidents and illnesses abroad can only be claimed for package holidays, most of which are covered by the Package Travel Regulations 1992. Under Regulation 2(1), hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.

This Regulation states that a package must include the pre-arranged combination of at least two of the following components:

  • Transport
  • Accommodation
  • Other tourist services that are additional to transport or accommodation, and which account for a significant proportion of the package.  This can include pre-booked excursions.

If you are harmed while using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to make a claim for compensation.

Your package holiday organiser can be held responsible if you suffered an injury caused by an accident or illness that happened anywhere on hotel property. They can also be held responsible if an accident takes place or your illness is caused either:

  • On a pre-booked excursion bought in the UK, or
  • During a holiday service provided as part of your package bought in the UK.

However, your package holiday organiser is unlikely to be held responsible if:

  • Your accident or illness happened during an excursion booked at the hotel or resort, which was not included in your pre-booked package, bought in the UK.
  • An accident happened away from your hotel – unless it was during an excursion you bought in the UK as part of your package.
  • You tripped on a badly maintained pavement in the local town centre.
  • The accident was your fault, i.e. you broke the safety rules
  • Your illness was caused by eating at a local restaurant that was not included as part of your package holiday.
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How do I get started in claiming compensation?

If you’ve had a holiday ruined by an accident that wasn’t your fault, or an illness you’ve picked up as a result of someone else’s negligence, Your Legal Friend could help. We’ll support you in making a compensation claim for the pain and stress caused to you while you were abroad, as well as covering additional travel costs and any future medical treatments that might be required throughout your recovery.

First of all, we need to understand what happened to you and why you believe the accident or illness was not your fault. We’ll take statements from you and any witnesses obtain incident reports, and search for medical reports to get a better idea of what happened, how you were affected, what treatment you were given, and whether you are still suffering from your injury or illness.

Then we’ll launch a thorough investigation, with the aim of identifying who was at fault for your injury or illness. Once we’ve discovered whose negligence caused this, can then assess how likely your claim is to succeed and how much compensation we can secure for you.

If you then agree to go ahead, we’ll send your claim to whoever is responsible for your injuries or illness. They can either accept the claim or seek to negotiate a settlement with you – this is often the preferred choice of many larger firms looking to protect their reputation – or they can reject the claim in which case we take the case to Court. In this instance, we’ll manage the process of preparing your claim to go to Court and support you every step of the way.

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How much compensation will I receive?

If your claim is successful, you’ll be awarded compensation. How much you’ll be awarded depends on various criteria:

  • The severity of the injury or illness. A broken bone or amputation is likely to be classed as far more serious than a muscle strain or stomach bug.
  • How your life has been affected. Some unfortunate holidaymakers experience life-changing injuries or illnesses while abroad – the compensation awarded will reflect this.
  • Whether you’ve been left out of pocket. Medical bills and additional travel expenses can wreak havoc on a family’s finances. This part of the compensation sees that you’re adequately compensated for your losses.
  • Whether you’ll need extra support in the future. If your injury or illness will lead to loss of income, or if you’ll need ongoing treatment and care to deal with the injury, this will be taken into account.

Road traffic accidents

The tourist areas of Montenegro get exceptionally busy during the summer months, so road traffic accident rates are relatively high. Although a small bump usually won’t cause any lasting damage, a major crash can cause serious injury and holidays to be cut short.

Animal related injuries

Snakes are relatively common in Montenegro. So snake bites can happen to tourists if they are on an excursion or if they find their way into hotels and restaurants. Although anti venom is widely available at health centres, snake bites can be nasty and have a range of unpleasant side effects. There are instances of rabies in Montenegro in dogs, bats and other mammals. Vaccination is advisable for children and those going off the beaten path, such as on an adventure travel holiday.

Slips, trips and falls

Uneven surfaces, unsecured barriers and wet floors are all potential dangers. If this occurs on holiday, the after effects can be tremendous. Sometimes causing irreversible injuries, holidaymakers can end up going home with a lot more than just memories.

Food

Hepatitis A can be contracted through contaminated food and water in Montenegro. Food poisoning is also common in hotels and complexes, especially where buffet food is served. Food that has been sat for long periods of time at incorrect temperatures can be a breeding ground for bacteria. Suffering from food poisoning is bad enough at home, but when it strikes mid-way through a holiday, it can be tremendously distressing. Hygiene standards at roadside stalls and some local cafes can be well below what you might expect, leading to upset stomachs.

Read less

Compensation for accidents and illnesses abroad can only be claimed for package holidays, most of which are covered by the Package Travel Regulations 1992. Under Regulation 2(1), hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.

This Regulation states that a package must include the pre-arranged combination of at least two of the following components:

  • Transport
  • Accommodation
  • Other tourist services that are additional to transport or accommodation, and which account for a significant proportion of the package.  This can include pre-booked excursions.

If you are harmed while using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to make a claim for compensation.

Your package holiday organiser can be held responsible if you suffered an injury caused by an accident or illness that happened anywhere on hotel property. They can also be held responsible if an accident takes place or your illness is caused either:

  • On a pre-booked excursion bought in the UK, or
  • During a holiday service provided as part of your package bought in the UK.

However, your package holiday organiser is unlikely to be held responsible if:

  • Your accident or illness happened during an excursion booked at the hotel or resort, which was not included in your pre-booked package, bought in the UK.
  • An accident happened away from your hotel – unless it was during an excursion you bought in the UK as part of your package.
  • You tripped on a badly maintained pavement in the local town centre.
  • The accident was your fault, i.e. you broke the safety rules
  • Your illness was caused by eating at a local restaurant that was not included as part of your package holiday.
Read less

If you’ve had a holiday ruined by an accident that wasn’t your fault, or an illness you’ve picked up as a result of someone else’s negligence, Your Legal Friend could help. We’ll support you in making a compensation claim for the pain and stress caused to you while you were abroad, as well as covering additional travel costs and any future medical treatments that might be required throughout your recovery.

First of all, we need to understand what happened to you and why you believe the accident or illness was not your fault. We’ll take statements from you and any witnesses obtain incident reports, and search for medical reports to get a better idea of what happened, how you were affected, what treatment you were given, and whether you are still suffering from your injury or illness.

Then we’ll launch a thorough investigation, with the aim of identifying who was at fault for your injury or illness. Once we’ve discovered whose negligence caused this, can then assess how likely your claim is to succeed and how much compensation we can secure for you.

If you then agree to go ahead, we’ll send your claim to whoever is responsible for your injuries or illness. They can either accept the claim or seek to negotiate a settlement with you – this is often the preferred choice of many larger firms looking to protect their reputation – or they can reject the claim in which case we take the case to Court. In this instance, we’ll manage the process of preparing your claim to go to Court and support you every step of the way.

Read less

If your claim is successful, you’ll be awarded compensation. How much you’ll be awarded depends on various criteria:

  • The severity of the injury or illness. A broken bone or amputation is likely to be classed as far more serious than a muscle strain or stomach bug.
  • How your life has been affected. Some unfortunate holidaymakers experience life-changing injuries or illnesses while abroad – the compensation awarded will reflect this.
  • Whether you’ve been left out of pocket. Medical bills and additional travel expenses can wreak havoc on a family’s finances. This part of the compensation sees that you’re adequately compensated for your losses.
  • Whether you’ll need extra support in the future. If your injury or illness will lead to loss of income, or if you’ll need ongoing treatment and care to deal with the injury, this will be taken into account.

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