Lapland Holiday Compensation Claims

Accidents and illnesses in Lapland

Every parent dreams of taking their little ones to Lapland for an authentic Christmas experience – some adults even dream of escaping to the winter wonderland by themselves! With a range of magical options available to suit tourists of all ages, Lapland has developed into a dream destination for those who want to add a little sparkle to their festive season.

However, despite its glowing reputation as a North Pole substitute, accidents and illnesses can happen in Lapland as they do anywhere else in the world. An unforeseen injury or a sudden illness could strike at any time, leaving families facing medical bills and hospital stays rather than present-wrapping and sleigh rides.

If you’ve been involved in an accident or suffered an illness while on holiday in Lapland, we could help you take appropriate legal action. We’ll support you in making a claim for compensation, and we’ll fight your corner to hold to account whoever is responsible for your accident or illness.

With our no-win, no-fee guarantee, you won’t need to worry about paying upfront legal fees – ideal if you’re still recovering financially from the unforeseen medical bills or even loss of income that your accident or illness has caused.

For help in starting your holiday compensation claim, call us today.

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Aurora Borealis over Lapland, Finland

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Our holiday illness team have years of experience pursuing claims on behalf of disappointed holidaymakers.

Our Lapland holiday claims expert team.

At Your Legal Friend, our experienced holiday sickness solicitors will review your case for holiday illness compensation and take you step by step through the process of pursuing your holiday sickness claim.

If you’d like advice as to whether you might be able to pursue a holiday illness claim, either call our freephone number or submit your details through the form on this page and we’ll be in touch to schedule a phone call at a time that’s convenient for you. If you decide that you’d like to start a claim, one of our lawyers will be able to tell you whether you can enter into a No Win, No Fee agreement*. A ‘No Win, No Fee’ agreement means that in the event your claim is unsuccessful, and you have co-operated fully with us throughout, you won’t have to pay any legal costs, so there’s no financial risk to you.

Talk to us today

For an informal, confidential chat with one of our specialist medical negligence solicitors, call us now on 0151 550 5228(calls free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

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We'll never sell your data or contact you unnecessarily. Your Legal Friend is a secure and private website.

There are many people injured in accidents each year through no fault of their own and the circumstances will be different in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximum compensation you deserve.

Alison Saul

Director of Personal Injury

What our customers say

“I found the staff to be friendly, helpful, courteous and they kept me well informed on a regular basis”

Mrs. Vora,
Loughborough

“They acted in a sympathetic and professional manner and resolved my case very efficiently”

Mr Dowse
Leeds

For a confidential chat, call one of our experts today 0151 550 5228

10 simple steps to claim

Step
1

Obtaining a full description of your accident or illness

Step
2

Obtaining your medical records

Step
3

Contacting the company responsible for your accident or illness

Step
4

Arranging your medical assessment

Step
5

Collating details of your financial loss

Step
86

Negotiating the maximum settlement possibleProviding you with our valuation of your losses

Step
7

Sending your valuation to the other party's insurer

Step
68

Providing you with our valuation of your lossesNegotiating the maximum settlement possible

Step
9

Issuing Court proceedings

Step
10

Sending you your compensation payment

START YOUR CLAIM ONLINE NOW

Your questions... answered

What are some common accidents and illnesses in Lapland? What are some Lapland holiday hotspots? What can you claim for? what is the time limit on making a claim? How to claim your compensation

What are some common accidents and illnesses in Lapland?

Parents all over the world dream of taking their little ones to Lapland for a Christmas-inspired holiday – and just as many adults visit Lapland to soak up the magic of the festive season in this winter wonderland.

Many tourists visit Lapland hoping to experience something they’ll never forget – but some end up getting more than their bargained for. Accidents, injuries or sudden illnesses caused by negligence can quickly turn a long-awaited trip to Lapland into a holiday from hell, for all involved. Some holidaymakers can face long recovery times as a result of their injury or illness – and many are left out of pocket as a result of the entire experience. An unforgettable holiday? Certainly – but for all the wrong reasons.

Here are some of the main accidents, illnesses and injuries that tourists might face when they visit Lapland:

Food poisoning and travel bugs

Food poisoning and other stomach bugs are among the most common types of illness experienced by tourists abroad – even in Lapland. Hotel buffets can be a breeding ground for harmful bacteria that can cause sickness and diarrhoea, while unclean swimming pools can also present a threat of illness. Tourists are left confined to their hotel room or a hospital bed while they recover, when they should be enjoying everything that Lapland has to offer.

Trips, slips and falls

All it takes is a small trip in a hotel lobby or a fall in a local museum to do some serious damage. These incidents can be minor, resulting in nothing more than a bruised ego – but they can also cause broken bones, fractures, serious muscles strains and other impact injuries. Tourists may have to end their holiday early to return home for treatment after such an injury, and they may even end up out of work as a result of a lengthy recovery time.

Snowmobile / snow-sport accidents

Snowmobiles are a popular way of getting around in Lapland, and there’s plenty of scope for snow-sports for those who like a real adrenaline rush. But incorrect instructions from a supervisor, a piece of faulty equipment or an erroneous safety briefing can all lead to catastrophic injuries.

If you’ve been injured or fallen ill while on holiday in Lapland, get in touch with our team today to kick-start a holiday compensation claim.

Read less

What are some Lapland holiday hotspots?

About Lapland

Home to just 3% of Finland’s population, Lapland has become a tourist destination in its own right, with families flocking from all over the world to enjoy an authentic Christmas experience.

Lapland holiday hotspots

Saariselka is a great base for a holiday in Lapland. There’s plenty to enjoy here, from embarking on a husky safari on a dog-sled, to going ice fishing with an authentic tour guide.

Apart from being home to Father Christmas himself, Lapland’s most famous winter highlight is undoubtedly the snow castle, Lumilinna. The castle was first constructed in 1996 as a Unicef project, but it’s blossomed into a tourist destination in its own right. The design of the ice hotel, bar, restaurant and chapel changes every year, so tourists visiting for their fifth or sixth time will still find something new to enjoy.

Of course, visiting northern Scandinavia in winter offers the opportunity to see the Northern Lights. Many people visit Lapland specifically to see this natural light show, and there are a varietyof tours and guided excursions to help tourists make the most of this once-in-a-lifetime experience.

Read less

What can you claim for?

Compensation for accidents and illnesses abroad can only be claimed for package holidays, most of which are covered by the Package Travel Regulations 1992. Under Regulation 2(1), hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.

This Regulation states that a package must include the pre-arranged combination of at least two of the following components:

Transport
Accommodation
Other tourist services that are additional to transport or accommodation, and which account for a significant proportion of the package. This can include pre-booked excursions.

If you are harmed while using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to make a claim for compensation.

Your package holiday organiser can be held responsible if you suffered an injury caused by an accident or illness that happened anywhere on hotel property. They can also be held responsible if an accident takes place or your illness is caused either:

On a pre-booked excursion bought in the UK, or
During a holiday service provided as part of your package bought in the UK.

However, your package holiday organiser is unlikely to be held responsible if:

Your accident or illness happened during an excursion booked at the hotel or resort, which was not included in your pre-booked package bought in the UK.
An accident happened away from your hotel – unless it was during an excursion you bought in the UK as part of your package.
You tripped on a badly maintained pavement in the local town centre.
The accident was your fault, i.e. you broke the safety rules
Your illness was caused by eating at a local restaurant that was not included as part of your package holiday.

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what is the time limit on making a claim?

The Package Travel Regulations 1992 allow you 3 years to make a claim from the date when the illness or accident occurred. However if your illness or accident happened on a cruise, this would be governed by the Athens Convention which are a different set of regulations that only allow 2 years in which to make a claim.

How to claim your compensation

If you’ve had a holiday ruined by an accident that wasn’t your fault, or an illness you’ve picked up as a result of someone else’s negligence, Your Legal Friend could help. We’ll support you in making a compensation claim for the pain and stress caused to you while you were abroad, as well as covering additional travel costs and any future medical treatments that might be required throughout your recovery.

First of all, we need to understand what happened to you and why you believe the accident or illness was not your fault. We’ll take statements from you and any witnesses, obtain incident reports, and search for medical reports to get a better idea of what happened, how you were affected, what treatment you were given, and whether you are still suffering from your injury or illness.

Then we’ll launch a thorough investigation, with the aim of identifying who was at fault for your injury or illness. Once we’ve discovered whose negligence caused this, can then assess how likely your claim is to succeed and how much compensation we can secure for you.

If you then agree to go ahead, we’ll send your claim to whoever is responsible for your injuries or illness. They can either accept the claim and seek to negotiate a settlement with you – this is often the preferred choice of many larger firms looking to protect their reputation – or they can reject the claim in which case we take the case to Court. In this instance, we’ll manage the process of preparing your claim to go to Court and support you every step of the way.

Receiving compensation

If your claim is successful, you’ll be awarded compensation. How much you’ll be awarded depends on various criteria:

The severity of the injury or illness. A broken bone or amputation is likely to be classed as far more serious than a muscle strain or stomach bug.
How your life has been affected. Some unfortunate holidaymakers experience life-changing injuries or illnesses while abroad – the compensation awarded will reflect this.
Whether you’ve been left out of pocket. Medical bills and additional travel expenses can wreak havoc on a family’s finances. This part of the compensation sees that you’re adequately compensated for your losses.
Whether you’ll need extra support in the future. If your injury or illness will lead to loss of income, or if you’ll need ongoing treatment and care to deal with the injury, this will be taken into account.

Read less

Parents all over the world dream of taking their little ones to Lapland for a Christmas-inspired holiday – and just as many adults visit Lapland to soak up the magic of the festive season in this winter wonderland.

Many tourists visit Lapland hoping to experience something they’ll never forget – but some end up getting more than their bargained for. Accidents, injuries or sudden illnesses caused by negligence can quickly turn a long-awaited trip to Lapland into a holiday from hell, for all involved. Some holidaymakers can face long recovery times as a result of their injury or illness – and many are left out of pocket as a result of the entire experience. An unforgettable holiday? Certainly – but for all the wrong reasons.

Here are some of the main accidents, illnesses and injuries that tourists might face when they visit Lapland:

Food poisoning and travel bugs

Food poisoning and other stomach bugs are among the most common types of illness experienced by tourists abroad – even in Lapland. Hotel buffets can be a breeding ground for harmful bacteria that can cause sickness and diarrhoea, while unclean swimming pools can also present a threat of illness. Tourists are left confined to their hotel room or a hospital bed while they recover, when they should be enjoying everything that Lapland has to offer.

Trips, slips and falls

All it takes is a small trip in a hotel lobby or a fall in a local museum to do some serious damage. These incidents can be minor, resulting in nothing more than a bruised ego – but they can also cause broken bones, fractures, serious muscles strains and other impact injuries. Tourists may have to end their holiday early to return home for treatment after such an injury, and they may even end up out of work as a result of a lengthy recovery time.

Snowmobile / snow-sport accidents

Snowmobiles are a popular way of getting around in Lapland, and there’s plenty of scope for snow-sports for those who like a real adrenaline rush. But incorrect instructions from a supervisor, a piece of faulty equipment or an erroneous safety briefing can all lead to catastrophic injuries.

If you’ve been injured or fallen ill while on holiday in Lapland, get in touch with our team today to kick-start a holiday compensation claim.

Read less

About Lapland

Home to just 3% of Finland’s population, Lapland has become a tourist destination in its own right, with families flocking from all over the world to enjoy an authentic Christmas experience.

Lapland holiday hotspots

Saariselka is a great base for a holiday in Lapland. There’s plenty to enjoy here, from embarking on a husky safari on a dog-sled, to going ice fishing with an authentic tour guide.

Apart from being home to Father Christmas himself, Lapland’s most famous winter highlight is undoubtedly the snow castle, Lumilinna. The castle was first constructed in 1996 as a Unicef project, but it’s blossomed into a tourist destination in its own right. The design of the ice hotel, bar, restaurant and chapel changes every year, so tourists visiting for their fifth or sixth time will still find something new to enjoy.

Of course, visiting northern Scandinavia in winter offers the opportunity to see the Northern Lights. Many people visit Lapland specifically to see this natural light show, and there are a varietyof tours and guided excursions to help tourists make the most of this once-in-a-lifetime experience.

Read less

Compensation for accidents and illnesses abroad can only be claimed for package holidays, most of which are covered by the Package Travel Regulations 1992. Under Regulation 2(1), hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.

This Regulation states that a package must include the pre-arranged combination of at least two of the following components:

Transport
Accommodation
Other tourist services that are additional to transport or accommodation, and which account for a significant proportion of the package. This can include pre-booked excursions.

If you are harmed while using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to make a claim for compensation.

Your package holiday organiser can be held responsible if you suffered an injury caused by an accident or illness that happened anywhere on hotel property. They can also be held responsible if an accident takes place or your illness is caused either:

On a pre-booked excursion bought in the UK, or
During a holiday service provided as part of your package bought in the UK.

However, your package holiday organiser is unlikely to be held responsible if:

Your accident or illness happened during an excursion booked at the hotel or resort, which was not included in your pre-booked package bought in the UK.
An accident happened away from your hotel – unless it was during an excursion you bought in the UK as part of your package.
You tripped on a badly maintained pavement in the local town centre.
The accident was your fault, i.e. you broke the safety rules
Your illness was caused by eating at a local restaurant that was not included as part of your package holiday.

Read less

The Package Travel Regulations 1992 allow you 3 years to make a claim from the date when the illness or accident occurred. However if your illness or accident happened on a cruise, this would be governed by the Athens Convention which are a different set of regulations that only allow 2 years in which to make a claim.

If you’ve had a holiday ruined by an accident that wasn’t your fault, or an illness you’ve picked up as a result of someone else’s negligence, Your Legal Friend could help. We’ll support you in making a compensation claim for the pain and stress caused to you while you were abroad, as well as covering additional travel costs and any future medical treatments that might be required throughout your recovery.

First of all, we need to understand what happened to you and why you believe the accident or illness was not your fault. We’ll take statements from you and any witnesses, obtain incident reports, and search for medical reports to get a better idea of what happened, how you were affected, what treatment you were given, and whether you are still suffering from your injury or illness.

Then we’ll launch a thorough investigation, with the aim of identifying who was at fault for your injury or illness. Once we’ve discovered whose negligence caused this, can then assess how likely your claim is to succeed and how much compensation we can secure for you.

If you then agree to go ahead, we’ll send your claim to whoever is responsible for your injuries or illness. They can either accept the claim and seek to negotiate a settlement with you – this is often the preferred choice of many larger firms looking to protect their reputation – or they can reject the claim in which case we take the case to Court. In this instance, we’ll manage the process of preparing your claim to go to Court and support you every step of the way.

Receiving compensation

If your claim is successful, you’ll be awarded compensation. How much you’ll be awarded depends on various criteria:

The severity of the injury or illness. A broken bone or amputation is likely to be classed as far more serious than a muscle strain or stomach bug.
How your life has been affected. Some unfortunate holidaymakers experience life-changing injuries or illnesses while abroad – the compensation awarded will reflect this.
Whether you’ve been left out of pocket. Medical bills and additional travel expenses can wreak havoc on a family’s finances. This part of the compensation sees that you’re adequately compensated for your losses.
Whether you’ll need extra support in the future. If your injury or illness will lead to loss of income, or if you’ll need ongoing treatment and care to deal with the injury, this will be taken into account.

Read less