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India

India Holiday Compensation Guide

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Making a claim for an accident or illness in India

Visitors to India come expecting a vibrant, lively holiday filled with unforgettable experiences – but they can end up having their holidays ruined with sudden illness, accident or injury.

Illness among tourists is common in India – many tourists pursuing compensation claims report symptoms including diarrhoea and vomiting, with the causes traced back to contaminated food, dirty swimming pools and local drinking water.

Popular destinations in India include: Goa, Kerala, Mumbai and Delhi.

Common holiday accidents in India:

  • Slips/trips around the hotel
  • Slipping accidents around the buffets in hotel restaurants
  • Slips/trips around the hotel swimming pool
  • Lacerations caused by broken tiles in and around the hotel swimming pool
  • Quad biking accidents
  • Water sports accidents including kite surfing, snorkelling and boat trips. 

Holiday illnesses in India are generally caused by poorly prepared food or consuming tap water which can cause food poisoning.  Serious cases can be caused by:

  • Campylobacter
  • Cryptosporidium
  • Salmonella

Serious illness can include:

  • Dysentery
  • Gastroenteritis
  • Giardia lamblia (generally caused by unclean swimming pool water)

Accidents and injuries can also occur while out and about in India. The densely populated cities of Delhi and Mumbai have very busy roads, and those unfamiliar with the traffic patterns and driving style can easily become involved in car accidents. We’ve also been involved with clients who have suffered slips and trips in their hotels, at local airports or while on excursions, through no fault of their own.

At Your Legal Friend, our team of personal injury experts are on hand to help you make a compensation claim if you’ve fallen ill or been involved in an accident in India. We understand that being injured or spending time in hospital in a foreign country can be incredibly stressful – not to mention expensive, with many places demanding medical fees upfront before treatment will be administered.

With a 95% success rate in personal injury cases, we’re confident we can secure a positive result for you and your family. Our no-win, no-fee guarantee also means you won’t pay a penny unless we are successful in winning your case and recovering the compensation you deserve. Get in touch with our team today to find out more.

Indian holiday hotspots

Mumbai (formerly known as Bombay) is one of India’s most-visited destinations. The crowded, chaotic streets are packed with bustling bazaars and a carnival-like atmosphere – but step into one of the many beautiful mosques, or explore the local lakes and parks, and you’ll experience tranquillity.

Indian culture mixes with Portuguese influence in Goa, where sun-kissed beaches meet wildlife sanctuaries and beautiful temples. Ideal for those who want to add a little more to their holiday than simply soaking up the sun.

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Our expert team will call you...

Our holiday illness team have years of experience pursuing claims on behalf of disappointed holidaymakers.

Our India holiday claims expert team.

At Your Legal Friend, our experienced holiday sickness solicitors will review your case for holiday illness compensation and take you step by step through the process of pursuing your holiday sickness claim.

If you’d like advice as to whether you might be able to pursue a holiday illness claim, either call our freephone number or submit your details through the form on this page and we’ll be in touch to schedule a phone call at a time that’s convenient for you. If you decide that you’d like to start a claim, one of our lawyers will be able to tell you whether you can enter into a No Win, No Fee agreement*. A ‘No Win, No Fee’ agreement means that in the event your claim is unsuccessful, and you have co-operated fully with us throughout, you won’t have to pay any legal costs, so there’s no financial risk to you.

Talk to us today

For an informal, confidential chat with one of our specialist medical negligence solicitors, call us now on 0151 550 5228(calls free from landlines and mobiles). Or just complete the 'Start a new claim’ option on the right and we'll call you straight back.

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Request a callback that suits you

When would you like us to call?

There are many people injured in accidents each year through no fault of their own and the circumstances will be different in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximum compensation you deserve.

Alison Saul

Director of Personal Injury

What our customers say

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“I found the staff to be friendly, helpful, courteous and they kept me well informed on a regular basis”

Mrs. Vora,
Loughborough

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“They acted in a sympathetic and professional manner and resolved my case very efficiently”

Mr Dowse
Leeds

  For a confidential chat, call one of our experts today 0151 550 5228

10 simple steps to claim

Step
1
Obtaining a full description of your accident or illness
Step
2
Obtaining your medical records
Step
3
Contacting the company responsible for your accident or illness
Step
4
Arranging your medical assessment
Step
5
Collating details of your financial loss
Step
86
Negotiating the maximum settlement possibleProviding you with our valuation of your losses
Step
7
Sending your valuation to the other party's insurer
Step
68
Providing you with our valuation of your lossesNegotiating the maximum settlement possible
Step
9
Issuing Court proceedings
Step
10
Sending you your compensation payment

Your questions... answered

What are some of the most common illnesses and injuries that affect tourists in India?

India is a multicultural melting pot that has attracted tourists from all over the world for centuries. The climate, the incredible food, the multitude of nature reserves and the hospitality go a long way towards keeping this country at the top of holiday hotspot lists. But for some unfortunate tourists, their trip to India can end up a nightmare as a result of injury or illness. Here are some of the most common complaints from holidaymakers visiting India:

Infections, travel bugs, sickness

India is home to the famous ‘Delhi belly’ – a sickness suffered by tourists that are unaccustomed to levels of contamination in regular food. This illness can be caused by food, water or even simply unwashed hands, and it can be debilitating for those who suffer badly with it.

Pool areas in hotels can also be badly contaminated, especially if they’re not cleaned and maintained regularly. Illnesses picked up around hotel pools in India can result in sufferers having to lie low in their hotel rooms until they’ve recovered.

Slips and trips

India’s hotels are palatial – but many of them have marble or tiled lobbies and corridors that are a common cause of slips and trips. The elderly and the very young can easily lose their balance on these slippery floors – especially if there is no signage warning of spillages or broken tiles.

Road traffic accidents

India’s main cities are among some of the most densely populated on Earth, and using the roads to get from A to B can be incredibly dangerous. There is a real lack of road safety in India, and tourists who are unaccustomed to these conditions can be at risk even when doing something as simple as crossing the road at a designated point.

Accidents and illnesses in India

India’s tourism industry is growing rapidly each year with tourists from all over the world flocking to experience its diverse charms. But unfortunately, not all holidaymakers visiting India will emerge from their trip with happy memories.

Every year, tourists suffer injuries or fall ill while they’re on holiday in India. Whether it’s food poisoning from contaminated meals or a trip in a hotel lobby, a holiday makers can be confined to their rooms while they recover, or have to fly home to seek treatment. Some are left out of pocket and facing lengthy recovery times.

Accidents and illnesses come in many forms – these are the most common injuries and illnesses to hit tourists visiting India.

Read less

What you can claim for?

Compensation for accidents and illnesses abroad can only be claimed for package holidays, most of which are covered by the Package Travel Regulations. Under Regulation 2(1), hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.

This Regulation states that a package must include the pre-arranged combination of at least two of the following components:

  • Transport
  • Accommodation
  • Other tourist services that are additional to transport or accommodation, and which account for a significant proportion of the package.  This can include pre-booked excursions.

If you are harmed while using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to make a claim for compensation.

Your package holiday organiser can be held responsible if you suffered an injury caused by an accident or illness that happened anywhere on hotel property. They can also be held responsible if an accident takes place or your illness is caused either:

  • On a pre-booked excursion bought in the UK, or
  • During a holiday service provided as part of your package bought in the UK.

However, your package holiday organiser is unlikely to be held responsible if:

  • Your accident or illness happened during an excursion booked at the hotel or resort, which was not included in your pre-booked package bought in the UK.
  • An accident happened away from your hotel – unless it was during an excursion you bought in the UK as part of your package.
  • You tripped on a badly maintained pavement in the local town centre.
  • The accident was your fault, i.e. you broke the safety rules
  • Your illness was caused by eating at a local restaurant that was not included as part of your package holiday.

 

Read less

India is a multicultural melting pot that has attracted tourists from all over the world for centuries. The climate, the incredible food, the multitude of nature reserves and the hospitality go a long way towards keeping this country at the top of holiday hotspot lists. But for some unfortunate tourists, their trip to India can end up a nightmare as a result of injury or illness. Here are some of the most common complaints from holidaymakers visiting India:

Infections, travel bugs, sickness

India is home to the famous ‘Delhi belly’ – a sickness suffered by tourists that are unaccustomed to levels of contamination in regular food. This illness can be caused by food, water or even simply unwashed hands, and it can be debilitating for those who suffer badly with it.

Pool areas in hotels can also be badly contaminated, especially if they’re not cleaned and maintained regularly. Illnesses picked up around hotel pools in India can result in sufferers having to lie low in their hotel rooms until they’ve recovered.

Slips and trips

India’s hotels are palatial – but many of them have marble or tiled lobbies and corridors that are a common cause of slips and trips. The elderly and the very young can easily lose their balance on these slippery floors – especially if there is no signage warning of spillages or broken tiles.

Road traffic accidents

India’s main cities are among some of the most densely populated on Earth, and using the roads to get from A to B can be incredibly dangerous. There is a real lack of road safety in India, and tourists who are unaccustomed to these conditions can be at risk even when doing something as simple as crossing the road at a designated point.

Accidents and illnesses in India

India’s tourism industry is growing rapidly each year with tourists from all over the world flocking to experience its diverse charms. But unfortunately, not all holidaymakers visiting India will emerge from their trip with happy memories.

Every year, tourists suffer injuries or fall ill while they’re on holiday in India. Whether it’s food poisoning from contaminated meals or a trip in a hotel lobby, a holiday makers can be confined to their rooms while they recover, or have to fly home to seek treatment. Some are left out of pocket and facing lengthy recovery times.

Accidents and illnesses come in many forms – these are the most common injuries and illnesses to hit tourists visiting India.

Read less

Compensation for accidents and illnesses abroad can only be claimed for package holidays, most of which are covered by the Package Travel Regulations. Under Regulation 2(1), hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.

This Regulation states that a package must include the pre-arranged combination of at least two of the following components:

  • Transport
  • Accommodation
  • Other tourist services that are additional to transport or accommodation, and which account for a significant proportion of the package.  This can include pre-booked excursions.

If you are harmed while using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to make a claim for compensation.

Your package holiday organiser can be held responsible if you suffered an injury caused by an accident or illness that happened anywhere on hotel property. They can also be held responsible if an accident takes place or your illness is caused either:

  • On a pre-booked excursion bought in the UK, or
  • During a holiday service provided as part of your package bought in the UK.

However, your package holiday organiser is unlikely to be held responsible if:

  • Your accident or illness happened during an excursion booked at the hotel or resort, which was not included in your pre-booked package bought in the UK.
  • An accident happened away from your hotel – unless it was during an excursion you bought in the UK as part of your package.
  • You tripped on a badly maintained pavement in the local town centre.
  • The accident was your fault, i.e. you broke the safety rules
  • Your illness was caused by eating at a local restaurant that was not included as part of your package holiday.

 

Read less

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