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Legionnaires' Disease Compensation

What happens when your dream holiday destination turns into a nightmare?

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I am very happy and satisfied with the settlement you achieved for me and the service was excellent and thank you very much

Mrs E.Swaffield
Loughborough

Claiming for Legionnaires' disease

Most British holidaymakers go abroad for the sun and all the relaxing activities that go hand in hand with this. Blazing sunshine and high temperatures are what most travellers look forward to when they book their package holiday abroad. When the heat gets too much, one of the most pleasurable feelings is escaping to an air-conditioned part of the hotel or holiday complex. However, if the air -conditioning is not properly maintained, it can pose a hazard and in some cases can cause outbreaks of Legionnaires’ disease.

Legionnaires’ disease can cause a potentially fatal form of pneumonia. A serious outbreak can lead to between 5% and 30% of fatalities and up to 50% if treatment is delayed. The disease is most commonly found in hotels, hospitals, restaurants and similar public buildings with ventilation systems or purpose-built systems where water is maintained at a temperature high enough to encourage bacterial growth, for example cooling towers, Jacuzzis or hot tubs.

The bacteria do not pass from person to person but often travel through faulty air-conditioning units, hot water or plumbing systems.  The disease is caught by inhaling small droplets of water suspended in the air, which contain the Legionella bacteria. Risk of catching the disease greatly increases in high-temperature environments and climates, which include many favourite holiday ‘hotspots’.

If you are on a package holiday, and your tour operator or hotel is found to be in breach of the regulations, you are entitled to make a claim for compensation.

We specialise in acting on behalf of anyone who has suffered from a holiday accident or illness through no fault of their own and wishes to claim compensation.

With over 30 years’ experience in all aspects of international personal injury law, we can provide you with expert guidance and support every step of the way to secure you the best possible compensation. We can also help you to claim back any additional expenses you have suffered as a result of your accident or illness, such as:

  • Any medical expenses you had to meet while on holiday
  • Time took off work on your return from holiday
  • Missing out on any holiday activities that your injury or illness had prevented you from participating in
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Our expert team will call you...

Our holiday illness team have years of experience pursuing claims on behalf of disappointed holidaymakers who have experienced Legionnaires' disease abroad.

Legionnaire's Disease claims team

At Your Legal Friend, our experienced holiday sickness solicitors will review your case for holiday illness compensation and take you step by step through the process of pursuing your holiday sickness claim.

Iain McCrave

Iain is an Assistant Fee Earner with the travel team and has 9 years’ experience in litigation dealing with all aspects of the claims process. Iain enjoys listening to music and travelling.

Kathryn Langton

Kathryn, also a qualified Solicitor, specialises in accidents at work, public liability, and accidents abroad. Kathryn deals with a wide variety of cases, often including accidents that involve serious, complex injuries.

Anita Carroll

Anita began working with us as a Paralegal in 2010 and, after securing a training contract, qualified as a Solicitor in February 2015. She manages a mixed caseload, including holiday illness cases. She is also a married Mum to 3 girls (18, 13 and 6) and they are her hobby!

Alison Saul

Alison Saul, Director of Personal Injury leads our Personal Injury, Road Accident and Holiday Illness teams. A fully qualified Solicitor with over 15 years of experience and expertise, Alison is dedicated to achieving the highest levels of compensation for her clients as well as ensuring high-quality client care.

Marta Skornog

Marta began working with us in 2012 as a Paralegal. She deals with RTA and Holiday Illness cases for both English and Polish speaking clients. Outside of work, Marta enjoys yoga, socialising and going to the movies.

Lee Quinn

Lee is a Fee Earner Manager, with 20 years’ experience in PI litigation. He runs both Holiday Illness and RTA cases and has teams who deal with Polish Speaking Clients for both also. He’s a father of one who loves to travel, last year he completed the Marathon Des Sables a 230k race across the Sahara desert.

Michelle Craven

Michelle has worked with us as a Legal Assistant since 2011. Outside of work she enjoys spending time with her 5-year-old son.

Suzanne Wibberley

Suzanne is an Assistant Fee Earner to Lee Quinn and works with the travel team.  Suzanne has 12 years experience in PI litigation and deals with both Holiday illness and RTA cases.  Suzanne is currently undertaking her Ilex studies.  In her spare time, Suzanne enjoys going to the gym and socialising with friends.

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When would you like us to call?

There are many people injured in accidents each year through no fault of their own and the circumstances will be different in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximum compensation you deserve.

Alison Saul

Director of Personal Injury

What our customers say

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“I found the staff to be friendly, helpful, courteous and they kept me well informed on a regular basis”

Mrs. Vora,
Loughborough

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“They acted in a sympathetic and professional manner and resolved my case very efficiently”

Mr Dowse
Leeds

  For a confidential chat, call one of our experts today 0151 550 5228

10 simple steps to claim

Step
1
Obtaining a full description of your accident or illness
Step
2
Obtaining your medical records
Step
3
Contacting the company responsible for your accident or illness
Step
4
Arranging your medical assessment
Step
5
Collating details of your financial loss
Step
86
Negotiating the maximum settlement possibleProviding you with our valuation of your losses
Step
7
Sending your valuation to the other party's insurer
Step
68
Providing you with our valuation of your lossesNegotiating the maximum settlement possible
Step
9
Issuing Court proceedings
Step
10
Sending you your compensation payment

Your questions... answered

What are the symptoms of Legionnaire’s Disease?

Initial symptoms usually include flu-like symptoms, such as:

  • Mild headaches
  • Muscle pain
  • High temperature (fever), usually 38C (100.4F) or above
  • Chills
  • Tiredness
  • Change of mental state, such as confusion.

Who is most at risk of Legionnaire’s Disease?

  • People over 45 years of age
  • Smokers and heavy drinkers
  • People suffering from chronic respiratory or kidney disease, diabetes, lung and heart disease
  • Anyone with a weakened immune system.

What causes Legionnaire’s Disease?

A faulty air-conditioning unit or hot water system where:

  • The temperature is set inaccurately
  • Circulation is insufficient
  • Pumps fail to properly function
  • Thermometers provide incorrect readings

When standing water used in some types of air-conditioning units is not changed daily, the Legionella bacteria can rapidly multiply in water temperatures of between 20-45C (68-113F). Impurities in the water such as rust, algae and limescale are used by the bacteria as food.

Are hotels responsible for preventing Legionnaire’s Disease?

The hotel or resort should have a monitoring programme in place to include the routine sampling and testing for the presence of bacteria, such as Legionella. The detection of Legionella bacteria requires laboratory analysis as well as routine monitoring.

If you fall ill with Legionnaires’ Disease while on a package holiday, you should be aware that under the Package Travel Regulations 1992, your UK Package tour operator:

  • Has a responsibility for ensuring that your holiday is provided to a reasonable standard
  • Is liable to pay compensation if you or a member of your family were ill and suffered Legionnaires’ Disease because the hotel resort where you were staying failed to take reasonable care.
  • Is responsible for making sure its suppliers perform their obligations properly.

If you are on a package holiday, and your tour operator or hotel is found to be in breach of the regulations, you are entitled to make a claim for compensation.

What are the statistics on Legionnaire’s Disease?

88 from 284 cases (31 per cent) of Legionnaires’ disease reported were associated with travel abroad in 2013. (Public Health England (PHE), 2014)

Top travel destinations and number of cases reported for Legionnaires' disease, which affected residents of England and Wales, 2013:

  • Spain   (15 cases)
  • Portugal (6)
  • USA     (10)
  • Turkey   (5)
  • France (7)
  • Cuba      (3)
  • Greece (7)
  • Malta     (3)
  • Italy     (6)
  • Cyprus   (2)

Where is Legionnaire’s Diease found?

The disease is most commonly found in hotels, hospitals, restaurants and similar public buildings with ventilation systems or purpose-built systems where water is maintained at a temperature high enough to encourage growth, e.g. cooling towers, Jacuzzi / hot tubs.

How long does it take before symptoms start?

From two to 19 days, but usually between six to seven days from being infected to the start of symptoms (known as the ‘incubation’ period).

Can I make a Legionnaire’s disease claim?

If you fall ill with Legionnaire’s Disease while on a package holiday...

Under the Package Travel Regulations 1992,  your UK Package tour operator:

  • Has a responsibility for ensuring that your holiday is provided to a reasonable standard.
  • Is liable to pay compensation if you or a member of your family were ill and suffered Legionnaire’s Disease because the hotel resort where you were staying failed to take reasonable care.
  • Is responsible for making sure its suppliers perform their obligations properly.

If you are on a package holiday, and your tour operator/hotel is found to be in breach of the regulations you are entitled to make a claim for compensation.

Why should I contact Your Legal Friend about my Legionnaire’s disease claim?

  • Specialist team of occupational illness solicitors
  • A wealth of knowledge and expertise
  • Advice, support and guidance throughout your claim
  • No upfront fees or payments
  • Over 30 years of experience in personal injury compensation

We can help you to claim back any additional expenses you have suffered as a result of your accident, such as:

  • Any medical expenses you had to meet whilst on holiday
  • Time taken off work on your return from holiday
  • Missing out on any holiday activities, which your injury prevents you from participating in.

Initial symptoms usually include flu-like symptoms, such as:

  • Mild headaches
  • Muscle pain
  • High temperature (fever), usually 38C (100.4F) or above
  • Chills
  • Tiredness
  • Change of mental state, such as confusion.
  • People over 45 years of age
  • Smokers and heavy drinkers
  • People suffering from chronic respiratory or kidney disease, diabetes, lung and heart disease
  • Anyone with a weakened immune system.

A faulty air-conditioning unit or hot water system where:

  • The temperature is set inaccurately
  • Circulation is insufficient
  • Pumps fail to properly function
  • Thermometers provide incorrect readings

When standing water used in some types of air-conditioning units is not changed daily, the Legionella bacteria can rapidly multiply in water temperatures of between 20-45C (68-113F). Impurities in the water such as rust, algae and limescale are used by the bacteria as food.

The hotel or resort should have a monitoring programme in place to include the routine sampling and testing for the presence of bacteria, such as Legionella. The detection of Legionella bacteria requires laboratory analysis as well as routine monitoring.

If you fall ill with Legionnaires’ Disease while on a package holiday, you should be aware that under the Package Travel Regulations 1992, your UK Package tour operator:

  • Has a responsibility for ensuring that your holiday is provided to a reasonable standard
  • Is liable to pay compensation if you or a member of your family were ill and suffered Legionnaires’ Disease because the hotel resort where you were staying failed to take reasonable care.
  • Is responsible for making sure its suppliers perform their obligations properly.

If you are on a package holiday, and your tour operator or hotel is found to be in breach of the regulations, you are entitled to make a claim for compensation.

88 from 284 cases (31 per cent) of Legionnaires’ disease reported were associated with travel abroad in 2013. (Public Health England (PHE), 2014)

Top travel destinations and number of cases reported for Legionnaires' disease, which affected residents of England and Wales, 2013:

  • Spain   (15 cases)
  • Portugal (6)
  • USA     (10)
  • Turkey   (5)
  • France (7)
  • Cuba      (3)
  • Greece (7)
  • Malta     (3)
  • Italy     (6)
  • Cyprus   (2)

The disease is most commonly found in hotels, hospitals, restaurants and similar public buildings with ventilation systems or purpose-built systems where water is maintained at a temperature high enough to encourage growth, e.g. cooling towers, Jacuzzi / hot tubs.

From two to 19 days, but usually between six to seven days from being infected to the start of symptoms (known as the ‘incubation’ period).

If you fall ill with Legionnaire’s Disease while on a package holiday...

Under the Package Travel Regulations 1992,  your UK Package tour operator:

  • Has a responsibility for ensuring that your holiday is provided to a reasonable standard.
  • Is liable to pay compensation if you or a member of your family were ill and suffered Legionnaire’s Disease because the hotel resort where you were staying failed to take reasonable care.
  • Is responsible for making sure its suppliers perform their obligations properly.

If you are on a package holiday, and your tour operator/hotel is found to be in breach of the regulations you are entitled to make a claim for compensation.

  • Specialist team of occupational illness solicitors
  • A wealth of knowledge and expertise
  • Advice, support and guidance throughout your claim
  • No upfront fees or payments
  • Over 30 years of experience in personal injury compensation

We can help you to claim back any additional expenses you have suffered as a result of your accident, such as:

  • Any medical expenses you had to meet whilst on holiday
  • Time taken off work on your return from holiday
  • Missing out on any holiday activities, which your injury prevents you from participating in.