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Holiday Accidents on Pre-Booked Excursions

If you suffer an injury in an accident that wasn’t your fault you could be entitled to compensation.

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I am very happy and satisfied with the settlement you achieved for me and the service was excellent and thank you very much

Mrs E.Swaffield
Loughborough

Accidents on holiday excursions

Many holidaymakers love getting out and exploring the local attractions. Often the best way to do this can be via excursions booked in advance as part of your holiday package. These pre-booked excursions can include trips to theme parks, nearby capital cities or ancient monuments. The demand for more flexible holidays abroad, which offer a wider range of activities and places to visit has steadily grown in recent years. An increasing number of British holidaymakers choose several sight-seeing tours and excursions with the aim of making the most of their annual vacation.

It’s also part of the excitement and pleasure of going exploring on holiday. Unfortunately, holiday accidents abroad can take place anywhere at any time. All the pleasure of a holiday excursion disappears if you suffer an injury caused by a slip, trip or fall, or a more serious accident.

Your holiday organiser can be held responsible if you suffered an injury caused by an accident through no fault of your own, which occurred anywhere on hotel property.

But who is responsible if you suffer one of the many common types of holiday injuries, such as a slip, trip or fall while on a pre-booked excursion? Your holiday organiser can also be held responsible when an accident takes place either:

  • On a pre-booked excursion bought in the UK
  • During a holiday service provided as part of your package bought in the UK

Your Legal Friend has 30 years’ experience and specialist knowledge in all aspects of international personal injury law. We provide you with all the expert guidance you will need to help you help you succeed in making your claim against a UK tour operator.

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Our expert team will call you...

With thirty years of experience in personal injury compensation and a 95% success rate, our specialist personal injury solicitors have successfully won over £200,000,000 in the last ten years alone.

Pre-booked excursion accident claims team

So if you’ve been injured in an accident on a holiday excursion we’ll fight to secure the compensation you deserve.

Alison Saul, Director of Personal Injury leads our holiday compensation team. A fully qualified solicitor with over 15 years of experience and expertise, Alison is dedicated to achieving the highest levels of compensation for her clients as well as ensuring high-quality client care.

Alison is assisted by her team managers, Philip Waters Lee Quinn, Jenna Hargreaves, and Kathryn Langton. Together they have a wealth of experience in personal injury compensation.

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There are many people injured in accidents each year through no fault of their own and the circumstances will be different in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximum compensation you deserve.

Alison Saul

Director of Personal Injury

What our customers say

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“I found the staff to be friendly, helpful, courteous and they kept me well informed on a regular basis”

Mrs. Vora,
Loughborough

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“They acted in a sympathetic and professional manner and resolved my case very efficiently”

Mr Dowse
Leeds

  For a confidential chat, call one of our experts today 0151 550 5228

10 simple steps to claim

Step
1
Obtaining a full description of your accident or illness
Step
2
Obtaining your medical records
Step
3
Contacting the company responsible for your accident or illness
Step
4
Arranging your medical assessment
Step
5
Collating details of your financial loss
Step
86
Negotiating the maximum settlement possibleProviding you with our valuation of your losses
Step
7
Sending your valuation to the other party's insurer
Step
68
Providing you with our valuation of your lossesNegotiating the maximum settlement possible
Step
9
Issuing Court proceedings
Step
10
Sending you your compensation payment

Your questions... answered

Exactly when is my holiday tour organiser liable if I have an accident?

It’s important to know a key difference in liability – depending on exactly where you have an accident or suffer an injury from a slip, trip or fall while on holiday abroad.

You may not be able to make a claim for an accident, which occurred on holiday if the package you book does not fall within the meaning of the Package Travel Regulations

Your holiday organiser can also be held responsible when an accident takes place either:

  • On a pre-booked excursion bought in the UK
  • During a holiday service provided as part of your package bought in the UK.

If you are harmed whilst using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to enter a claim for compensation.

What kind of accidents can I not claim for?

Your package holiday organiser is unlikely to be held responsible if:

  • Your accident occurred during an excursion booked at the hotel or resort, which was not included in your pre-booked package bought in the UK.
  • An accident occurred away from your hotel – unless it was during an excursion you bought in the UK as part of your package.
  • You tripped on a badly maintained pavement in the local town centre.
  • An accident was your fault, i.e. you broke the safety rules.

What are the benefits of booking a package holiday?

A key legal benefit of a booking package holiday, which covers a period of more than 24 hours or includes overnight accommodation – is your entitlement to extensive legal protection on all parts included in your holiday, such as a pre-booked excursion.

The Regulations may allow you to bring a claim against your tour operator in this country as opposed to pursuing a claim in the country where the accident occurred.

What are the laws regarding accidents on pre-booked excursions?

You may not be able to make a claim for an accident, which occurred on holiday if the package you book does not fall within the meaning of the Package Travel Regulations.

Under Regulation 2(1) of the Package Travel Regulations, hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.

Regulation 2(1) of the Package Travel Regulations states that a package provides for the pre-arranged combination of at least two of the following components:

  • Transport
  • Accommodation
  • Other tourist services not additional to transport or accommodation, and accounts for a significant proportion of the package

What about accidents at amusement or theme parks?

A family excursion to an amusement park, theme park or water park is a popular destination while on holiday. Recently, a number of tragic accidents have been reported and it is strongly advised to always book a visit through your tour operator, and check to ensure your travel insurance does not exclude this type of holiday activity.

What do I do if I have an accident during an excursion?

As with any accident or injury abroad, it is essential that you report what has happened. Firstly, speak to your holiday rep/ tour organiser or contact their offices to also let them know. You must also make a note of the key details by:

  • Taking photos– and record the date and time the photographs were taken
  • Taking details of any witnesses- keep a note of names, addresses and email addresses so you can contact them should you need their help.
  • Keeping all of your booking documents-  such as tickets and receipts.
  • Keeping receipts for any costs incurred-  as a result of the accident i.e. medical fees, taxis, prescriptions. 
  • Arranging a medical examination- with your GP/ local surgery when you return home.
  • Seeking legal advice- on return from your holiday.

It’s important to know a key difference in liability – depending on exactly where you have an accident or suffer an injury from a slip, trip or fall while on holiday abroad.

You may not be able to make a claim for an accident, which occurred on holiday if the package you book does not fall within the meaning of the Package Travel Regulations

Your holiday organiser can also be held responsible when an accident takes place either:

  • On a pre-booked excursion bought in the UK
  • During a holiday service provided as part of your package bought in the UK.

If you are harmed whilst using any facilities promoted or controlled by your tour operator as part of your package, you could have grounds to enter a claim for compensation.

Your package holiday organiser is unlikely to be held responsible if:

  • Your accident occurred during an excursion booked at the hotel or resort, which was not included in your pre-booked package bought in the UK.
  • An accident occurred away from your hotel – unless it was during an excursion you bought in the UK as part of your package.
  • You tripped on a badly maintained pavement in the local town centre.
  • An accident was your fault, i.e. you broke the safety rules.

A key legal benefit of a booking package holiday, which covers a period of more than 24 hours or includes overnight accommodation – is your entitlement to extensive legal protection on all parts included in your holiday, such as a pre-booked excursion.

The Regulations may allow you to bring a claim against your tour operator in this country as opposed to pursuing a claim in the country where the accident occurred.

You may not be able to make a claim for an accident, which occurred on holiday if the package you book does not fall within the meaning of the Package Travel Regulations.

Under Regulation 2(1) of the Package Travel Regulations, hotel owners and tour operators have a ‘duty of care’ towards the health and safety of you, your family and anyone else in your party.

Regulation 2(1) of the Package Travel Regulations states that a package provides for the pre-arranged combination of at least two of the following components:

  • Transport
  • Accommodation
  • Other tourist services not additional to transport or accommodation, and accounts for a significant proportion of the package

A family excursion to an amusement park, theme park or water park is a popular destination while on holiday. Recently, a number of tragic accidents have been reported and it is strongly advised to always book a visit through your tour operator, and check to ensure your travel insurance does not exclude this type of holiday activity.

As with any accident or injury abroad, it is essential that you report what has happened. Firstly, speak to your holiday rep/ tour organiser or contact their offices to also let them know. You must also make a note of the key details by:

  • Taking photos– and record the date and time the photographs were taken
  • Taking details of any witnesses- keep a note of names, addresses and email addresses so you can contact them should you need their help.
  • Keeping all of your booking documents-  such as tickets and receipts.
  • Keeping receipts for any costs incurred-  as a result of the accident i.e. medical fees, taxis, prescriptions. 
  • Arranging a medical examination- with your GP/ local surgery when you return home.
  • Seeking legal advice- on return from your holiday.