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Holiday Accident Claims and Injury Abroad Compensation

A dream getaway can soon turn into a nightmare if you are injured overseas.

A photo of Mrs Swaffield

I am very happy and satisfied with the settlement you achieved for me and the service was excellent and thank you very much

Mrs E.Swaffield
Loughborough

How can we help?

An accident abroad can have lasting consequences.
Search for more specific holiday accident types that have affected you.

  For a confidential chat, call one of our experts today 0151 550 5228

Claiming for a holiday accident

Holidays are supposed to be a time to relax, to recharge your batteries and spend time with loved ones...

Unfortunately, a dream getaway can soon turn into a nightmare if you are injured overseas. Anything from falling down stairs to slipping on a wet surface could ruin what was supposed to be a stress-free holiday.

Having an accident abroad can be very distressing due to language barriers, the unfamiliar healthcare systems abroad, the impact on your finances, and the disappointment of a ruined holiday.

Making a holiday accident claim can be a difficult process that demands specialist legal expertise. Our specialist solicitors have vast expertise in all types of accidents abroad, including those in hotels, at sea and on board aircraft. So if you’ve been injured through no fault of your own, we’re confident that we have the expertise to secure the holiday compensation you deserve.

Our expert team will call you...

Our holiday accident team have years of experience pursuing claims on behalf of disappointed holidaymakers.

Alison Saul and holiday accident team

At Your Legal Friend, our experienced holiday accident solicitors will review your case for holiday injury compensation and take you step by step through the process of pursuing your holiday accident claim.

If you’d like advice as to whether you might be able to pursue a holiday injury claim, either call our freephone number or submit your details and we’ll be in touch to schedule a phone call at a time that’s convenient for you. If you decide that you’d like to start a claim, one of our lawyers will be able to tell you whether you can enter into a No Win, No Fee agreement. A ‘No Win, No Fee’ agreement means that in the event your claim is unsuccessful, and you have co-operated fully with us throughout, you won’t have to pay any legal costs, so there’s no financial risk to you.

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When would you like us to call?

There are many people injured in accidents each year through no fault of their own and the circumstances will be different in each instance. Our team has extensive experience of successfully managing a wide range of personal injury claims, so we can help you secure the maximum compensation you deserve.

Alison Saul

Director of Personal Injury

Your questions... answered

How much compensation will I get for a holiday accident?

It’s difficult to say how much compensation you could be awarded because cases can be complex and each one is different. Our solicitors may be able to give you an estimate of much your case is worth after seeing all the evidence.

If you make a claim for minor injuries, you would likely be awarded between £700 and £3,000 in compensation. If you are claiming for moderate severity injuries, you could expect up to £7,000. For major injuries, you could be looking at up to £40,000 in holiday injury compensation.

For example, a 62-year-old woman was awarded £4,810 in compensation after exacerbating her chronic lower back pain. The claimant slipped on a wet marble floor in a hotel she was staying at as part of a package holiday.

What should I do if I suffer an injury abroad?

If you are unlucky enough to suffer an accident on your holiday abroad, there are some important steps you should follow:

  • Report the accident to your holiday representative or the travel company’s head office in the UK if there isn’t a rep available
  • Inform the hotel management, ensuring they record it in an accident book and ask for a copy
  • If you have travel insurance, contact your insurer as soon as possible to inform them of your accident
  • Take photographs of the location of the accident
  • Take the contact details of any witnesses
  • If you visit a doctor for treatment, ask for a copy of the report to take home with you and keep receipts for any costs you incurred for medical treatment

What is the process for making holiday accident claims?

Following your initial consultation, our solicitors may need to ask your GP or hospital for copies of your medical records, with your permission. Once all the evidence is available, we will inform the defendant that you intend to make a claim for an injury you suffered abroad. We may need to arrange an independent medical examination to determine the extent of your injuries but you are unlikely to have to attend a court hearing. In most cases, the claim won’t need to go to court as an agreement on a fair settlement is usually reached with the defendant before this stage.

Can I claim for an accident abroad?

Yes, if you’ve sustained an injury on a package holiday abroad, you could be entitled to compensation.

In order for your claim to be successful, the following must be true of your case:

  • Your accident occurred at a hotel complex
  • Or during an excursion provided as part of your package
  • The hotel or travel operator was at fault

To be eligible for compensation, your accident must have occurred at your hotel complex or during an excursion that was provided as part of the package holiday. You would not be able to make a claim for an accident that happened on public property, such as tripping on uneven pavement outside of the hotel complex.

The hotel or travel operator staff must also be at fault for your accident or injury because this means they have breached their duty of care that they owe to you according to the Package Travel Regulations 1992. Your claim won’t be successful if you are deemed to be at fault, such as if you broke the hotel’s pool safety rules. If you were drunk when you suffered an injury, this could damage your case.

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Can I claim for loss of enjoyment?

When making an injury on holiday claim, loss of enjoyment is just one of several factors that our solicitors will consider when calculating the value of your case. You will not be able to make a claim for loss of enjoyment alone.

The amount of damages you are entitled to for loss of enjoyment of your holiday due to your injuries is difficult to value. It is usually calculated by using a daily rate for each day your holiday was affected following your accident.

For example, a woman who had the enjoyment of her holiday ruined when there was no hire car available for her and her villa’s pool was out of use. She was awarded £1,000 in compensation for loss of enjoyment.

Can I make a claim for a car accident abroad?

If you are involved in a road accident abroad in the EU, you will likely be covered by EU law and therefore be able to make a claim if the collision was not your fault. EU insurers must appoint British representatives in this situation.

Taking photos of the scene of the collision, damage caused and any injuries will help your case if you decide to make a claim when the dust has settled. Collecting contact information from any witnesses is also a good idea.

What are the most common holiday injuries?

Besides holiday car accidents, the most common causes of injury for British holidaymakers are accidents on organised excursions, trips, slips and falls, and swimming and sports accidents. Seemingly harmless holiday activities can easily become dangerous when hotel or travel operator staff are negligent in their duty to keep you and your family safe.

What are the statistics on holiday injuries?

Holiday injury claims against travel operators have increased as much as 500% since 2013. In recent years, this has gained a lot of media attention with many blaming false claims for this significant increase. At Your Legal Friend, we have a thorough vetting process for each case which ensures we only represent genuine claimants who are rightfully entitled to accident abroad compensation.

A recent study carried out by the Post Office Travel Insurance estimated that 4.4 million people have suffered injuries abroad in the last three years alone; that’s almost 1.5 million each year. These accidents were predicted to have cost holidaymakers a staggering £1 billion in treatment and lost earnings.

 

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Where do most holiday accidents occur?

The three countries with the largest number of holiday injuries are Spain, Turkey and Greece. These countries are very popular with British tourists due to their hot summer climate and affordable package holidays. Holiday resorts in these countries are known to be popular with young people for their busy nightlife, which often leads to a larger number of injuries.

What are the Package Holiday Regulations?

If your package holiday was booked through an accredited travel operator, you will be protected by the Package Travel Regulations. This set of regulations hold UK operators to standards and protect your rights. They mean that the travel operator is responsible for ensuring the hotel and any other services included as part of your package are of a sufficient standard to keep you and your party safe.

For example, if you sustained an injury in a hotel that was caused by damaged flooring, the hotel staff could be seen as negligent and in breach of their duty of care to you. This could potentially be grounds for a holiday accident claim under the Package Travel Regulations.

It’s difficult to say how much compensation you could be awarded because cases can be complex and each one is different. Our solicitors may be able to give you an estimate of much your case is worth after seeing all the evidence.

If you make a claim for minor injuries, you would likely be awarded between £700 and £3,000 in compensation. If you are claiming for moderate severity injuries, you could expect up to £7,000. For major injuries, you could be looking at up to £40,000 in holiday injury compensation.

For example, a 62-year-old woman was awarded £4,810 in compensation after exacerbating her chronic lower back pain. The claimant slipped on a wet marble floor in a hotel she was staying at as part of a package holiday.

If you are unlucky enough to suffer an accident on your holiday abroad, there are some important steps you should follow:

  • Report the accident to your holiday representative or the travel company’s head office in the UK if there isn’t a rep available
  • Inform the hotel management, ensuring they record it in an accident book and ask for a copy
  • If you have travel insurance, contact your insurer as soon as possible to inform them of your accident
  • Take photographs of the location of the accident
  • Take the contact details of any witnesses
  • If you visit a doctor for treatment, ask for a copy of the report to take home with you and keep receipts for any costs you incurred for medical treatment

Following your initial consultation, our solicitors may need to ask your GP or hospital for copies of your medical records, with your permission. Once all the evidence is available, we will inform the defendant that you intend to make a claim for an injury you suffered abroad. We may need to arrange an independent medical examination to determine the extent of your injuries but you are unlikely to have to attend a court hearing. In most cases, the claim won’t need to go to court as an agreement on a fair settlement is usually reached with the defendant before this stage.

Yes, if you’ve sustained an injury on a package holiday abroad, you could be entitled to compensation.

In order for your claim to be successful, the following must be true of your case:

  • Your accident occurred at a hotel complex
  • Or during an excursion provided as part of your package
  • The hotel or travel operator was at fault

To be eligible for compensation, your accident must have occurred at your hotel complex or during an excursion that was provided as part of the package holiday. You would not be able to make a claim for an accident that happened on public property, such as tripping on uneven pavement outside of the hotel complex.

The hotel or travel operator staff must also be at fault for your accident or injury because this means they have breached their duty of care that they owe to you according to the Package Travel Regulations 1992. Your claim won’t be successful if you are deemed to be at fault, such as if you broke the hotel’s pool safety rules. If you were drunk when you suffered an injury, this could damage your case.

Read less

When making an injury on holiday claim, loss of enjoyment is just one of several factors that our solicitors will consider when calculating the value of your case. You will not be able to make a claim for loss of enjoyment alone.

The amount of damages you are entitled to for loss of enjoyment of your holiday due to your injuries is difficult to value. It is usually calculated by using a daily rate for each day your holiday was affected following your accident.

For example, a woman who had the enjoyment of her holiday ruined when there was no hire car available for her and her villa’s pool was out of use. She was awarded £1,000 in compensation for loss of enjoyment.

If you are involved in a road accident abroad in the EU, you will likely be covered by EU law and therefore be able to make a claim if the collision was not your fault. EU insurers must appoint British representatives in this situation.

Taking photos of the scene of the collision, damage caused and any injuries will help your case if you decide to make a claim when the dust has settled. Collecting contact information from any witnesses is also a good idea.

Besides holiday car accidents, the most common causes of injury for British holidaymakers are accidents on organised excursions, trips, slips and falls, and swimming and sports accidents. Seemingly harmless holiday activities can easily become dangerous when hotel or travel operator staff are negligent in their duty to keep you and your family safe.

Holiday injury claims against travel operators have increased as much as 500% since 2013. In recent years, this has gained a lot of media attention with many blaming false claims for this significant increase. At Your Legal Friend, we have a thorough vetting process for each case which ensures we only represent genuine claimants who are rightfully entitled to accident abroad compensation.

A recent study carried out by the Post Office Travel Insurance estimated that 4.4 million people have suffered injuries abroad in the last three years alone; that’s almost 1.5 million each year. These accidents were predicted to have cost holidaymakers a staggering £1 billion in treatment and lost earnings.

 

Read less

The three countries with the largest number of holiday injuries are Spain, Turkey and Greece. These countries are very popular with British tourists due to their hot summer climate and affordable package holidays. Holiday resorts in these countries are known to be popular with young people for their busy nightlife, which often leads to a larger number of injuries.

If your package holiday was booked through an accredited travel operator, you will be protected by the Package Travel Regulations. This set of regulations hold UK operators to standards and protect your rights. They mean that the travel operator is responsible for ensuring the hotel and any other services included as part of your package are of a sufficient standard to keep you and your party safe.

For example, if you sustained an injury in a hotel that was caused by damaged flooring, the hotel staff could be seen as negligent and in breach of their duty of care to you. This could potentially be grounds for a holiday accident claim under the Package Travel Regulations.

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