Whilst the general public will now know us as Your Legal Friend, our previous identity, Camps Solicitors, still remains, but in the channel where it is most effective – promoted via a series of exclusive ‘marketing partners’ who help to explain what we do and provide their customers with access to our services. Again, this enables those who think they may have a claim, when visiting, say, a garage or body shop following a car accident, to access our experts in a convenient manner - the garage owner simply shows them how to get directly in touch with us there and then. We provide compliant, remote marketing tools such as mobile tablet devices, phone apps and dedicated phone lines that enable customers of our partners to access our claims advisors quickly and free of charge.
Our business structure is totally aligned with the needs of our customers and comes as a result of extensive market research. But how did we come to be the business we are today? We were founded, by Brian Camp, in 1983 as a one-office conveyancing firm in Birkenhead near Liverpool. The firm grew rapidly and during the 1990s, we grew to incorporate a number of additional offices. Our legal service offering also expanded to include personal injury services, predominantly related to road traffic accidents.
In 1997, a decision was taken to merge all company activities into purpose built offices in Birkenhead, at Europa House, where our headquarters remain today. Continued success allowed further office expansion to Beech House, Hooton in 2010 and again, at Queensgate, Birkenhead near Liverpool in 2011.
Today, our 2020 Legal Limited parent company, now employs more than 250 people. And via our multi-brands, including Your Legal Friend, we provide personal injury, group litigation, and clinical negligence and professional negligence services to clients across England and Wales. As we continue to grow, and Your Legal Friend becomes more of a household name, we will continue to anticipate and adapt in line with the demands of the marketplace. Our aim is to provide legal services to our customers in the way that they require without compromising on professionalism, all the while ensuring affordable access to justice.